This site uses cookies to provide a streamlined online-preview and purchase experience. To learn more see our current privacy policy.

An Invisible Man Meets the Mummy
CUSTOMER SERVICE | a CRM Release
Program length: 19:00

Employee compliance is imperative to ensuring customers have the best possible experience with your organization. Policies and regulations enrich the employee-customer relationship and protect the company from costly litigation. While it is important to have common sense policies and procedures in place, too many rules can burden your customers and employees with red tape.

Without realizing it, many capable people let red tape cloud their vision of what customer service is about. To illustrate this point, this film portrays the employee is an inflexible mummy wrapped in red tape. The customer is invisible because the mummy just can't see him. But only temporarily -- because the eight skills for good customer service are soon revealed. Viewers learn how to put the customer first and how to create high quality policies that meet the customer's needs and expectations.

Participants will learn about:

  • Flexibility and attitude
  • Planning and being effective
  • Measuring your own progress

Languages: Bahasa (Indonesia) (subtitle), Chinese (simplified) (subtitle) and Chinese (traditional) (subtitle) 

Purchase Now!

DVD, USB*, ONLINE & Support Materials

This program is available through Media Partners Plus, our streaming subscription platform which offers hundreds of premium streaming and eLearning courses, 24/7, for a low monthly price. READ MORE about it, or call at 1-800-408-5657 us to set up a FREE 30 DAY TRIAL today!

Please click the checkbox of the product(s) you would like to order, then click Add to Cart.
FLEXIBLE, PORTABLE

ONLINE TRAINING

Have access to over 2000 Premium Training Programs with our Online Subscription Service. Or choose one program with our Single License Option.

The choice is yours.

WHAT OUR CUSTOMERS SAY

Honest opinions from the managers and employees who use our training products in the real world.
An Invisible Man Meets the Mummy
reviewed by 0 people
Want to review? Login or Join Now

Want to write a review? Login or Join Now, and give us your honest opinion of this program.
Your review may be displayed on Media-Partners.com

Join Media Partners

Do you want FREE shipping, full-length
online previews, and a whole lot more...


JOIN FOR FREE