Thank you for verifying your email address.

This site uses cookies to provide a streamlined online-preview and purchase experience. To learn more see our current privacy policy.

United for change.
Media Partners is united with those working to end systemic racism.
Our Commitment.

Attitude Is Everything
CUSTOMER SERVICE | a CRM Release
Program length: 15:00

Part of the Just a Call Away Series on telephone skills. 

The difference between ordinary service and great service is attitude. Jackson Smith has missed his plane and there's an emergency at home. The next flight is hours away. Jackson calls another airline to see if they can help out.

This is where he meets Billy. Billy is a nice guy, but with only six minutes to go until the end of his shift, the last thing he wants is to deal with a problem.

Through Billy we discover how our attitudes can profoundly affect the lives of other people. After a few false starts, Billy eventually gets it right, and Jackson makes it home on time.

Attitude is Everything shows viewers how to:

  • Communicate using more than words
  • Appreciate the importance of first impressions
  • Be, and sound, sincere and interested
  • Turn prospects into advocates
  • Feel good about offering great service

Also Available:
The Really Angry Customer
Call of the Mummy
Are You With Me?

Languages Available: English

Distributed by Media Partners/An Our Bizniss Production


Purchase Now!

We offer a variety of Content Delivery Options and Formats.


This program is available for delivery through your LMS in SCORM format or an embedded link for either streaming or eLearning.

For more information on pricing and delivery formats, call us (1-800-408-5657), chat with us, or send an email to info@mediapartners.com.

Please click the checkbox of the product(s) you would like to order, then click Add to Cart.

WHAT OUR CUSTOMERS SAY

Honest opinions from the managers and employees who use our training products in the real world.
Attitude Is Everything
reviewed by 0 people
Want to review? Login or Join Now

Want to write a review? Login or Join Now, and give us your honest opinion of this program.
Your review may be displayed on Media-Partners.com