We all know healthcare professionals are busy -- now more than ever. But being warm, friendly and helpful doesn't mean you can't also get your work done.
Customer Service: Natural As Child's Play, details real-life scenarios and the best ways to handle them. A humorous host provides entertaining and enlightening commentary on how natural customer service can be when you understand the different types of customers and what they need.
Your healthcare employees will learn how to:
Languages: English, Spanish
A DuPont release