Thank you for verifying your email address.

This site uses cookies to provide a streamlined online-preview and purchase experience. To learn more see our current privacy policy.

Excellence in Customer Service
Program length: 18:05

Learn how even the most difficult customer can benefit from your tact, poise and steadiness. Excellence in Customer Service shows that a good attitude can make all the difference and consistency will raise customer satisfactions levels of an organization above their competitors and peers.

Learning Point Highlights

  • How to improve emails, faxes, voicemails and phone manners.
  • How to handle difficult customers and resolve conflicts.

Excellence in Customer Service is included in Volume III: Communication as part of The Employee Awareness Series

Imagine a workplace where managers are knowledgeable, committed to vision and embody professionalism. Employees are energized and engaged; deadlines are met by time well spent. Teams cooperate. Business is productive and profitable. The Employee Awareness Series is an all-in-one talent management suite filled with 24 unique courses on Attitude, Behavior, Communication, Emotions, Safety & Health, Time Management and Workplace Essentials. Learning has never been so easy. Retention has never been so high. 

Languages: English


A PowerSplash Project release

Purchase Now!

DVD, USB*, ONLINE & Support Materials
Excellence in Customer Service $149.00
Volume 3: Communication Series $349.00
Excellence in Customer Service $149.00
Volume 3: Communication Series $349.00
Please click the checkbox of the product(s) you would like to order, then click Add to Cart.


Honest opinions from the managers and employees who use our training products in the real world.
Excellence in Customer Service
reviewed by 0 people
Want to review? Login or Join Now

Want to write a review? Login or Join Now, and give us your honest opinion of this program.
Your review may be displayed on

Join Media Partners

Do you want FREE shipping, full-length
online previews, and a whole lot more...