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Remember Me
CUSTOMER SERVICE | a CRM Release
Program length: 10:00, plus opener & closer

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A hapless, harried customer, that's who you'll meet in Remember Me; a person just like you who turns to businesses like yours and receives less-than-ideal service (to put it mildly). Here's a customer who has been doing business in the same places for years and yet is treated like a stranger -- and worse -- a customer who is about to share his negative experiences with friends and associates.

The beauty of this program is its simplicity. In just 10 minutes, it reminds the audience what it feels like to be on the receiving end of bad service.

Participants will learn that:

  • Customers can forgive mistakes but not bad attitudes
  • Poorly treated customers spread the word
  • Customers will take their business elsewhere without a second thought
  • Exceeding customer expectations is the key to building customer loyalty and the bottom line

This 3rd Edition has also been expanded to include Meeting Opener and Meeting Closer segments that emphasize key points about what service really is.

Also Available:
Give 'em the PICKLE!
WAYMISH
Customer Service Gone Viral


Languages: English, Hebrew (subtitles), Italian, Swedish (subtitle)

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DVD, USB*, ONLINE & Support Materials
Purchase $845.00
Purchase $845.00


If you need more information or have any questions, please contact us at 1-800-408-5657.

This program is available for delivery through your LMS (either streaming or eLearning in SCORM format).

For more information on pricing and delivery formats, call us (1-800-408-5657), chat with us, or send an email to info@mediapartners.com.

Please click the checkbox of the product(s) you would like to order, then click Add to Cart.

WHAT OUR CUSTOMERS SAY

Honest opinions from the managers and employees who use our training products in the real world.
Remember Me
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