Like many healthcare professionals, your staff probably sees people from different cultures in your facility every day. Caring for a diverse group of patients, and their families, can pose a challenge.
Cultural Competency: Problem Solving is a critically-acclaimed course designed to help your healthcare staff understand what cultural competency means and what constitutes a culture. Employees will learn to recognize that being sensitive to other cultures will help them better interact with patients and suggests a five-step method of problem solving designed with patients’ rights in mind.
Participants will learn to:
To help staff visualize and practice each method, Cultural Competency: Problem Solving shows scenarios common in healthcare facilities, including:
Languages: English, Spanish
A DuPont release