Key Learning Points
DON’T: Stereotype people
INSTEAD: Be aware of generalizing
DON’T: Ignore prejudice
INSTEAD: Raise awareness
DON’T: Assume tolerance
INSTEAD: Conduct training
INSTEAD: Share insights and skills
Marcus uses hat day to demonstrate stereotyping and Casey is in tears.
Most of us resort to stereotyping when dealing with management, colleagues, suppliers, regulators and clients. As Steve, Dion and Barney explain, it doesn’t matter where we come from, or how educated we believe ourselves to be, everyone at some time is guilty of forming blanket opinions based on shallow perceptions. Carol winces when she sees Dion arriving for his first day on the job, in nightclub gear. Sam and Sanjay mock Serena’s apparent “singleton” status. Prompted by Serena’s concern, Marcus sets up a stereotyping training session, asking everyone to wear a silly hat. But the staff end up attacking Casey over her choice of hat.
Cutting Edge Communication training videos are designed to provoke discussion and response. Contemporary, fast paced, short, character driven, sitcom-style comedies, these courses take an innovative approach to reaching today's learners. Through laughter, discussion and reaction, we can all develop a more transparent and shared vision of how we wish to behave, how we manage ourselves, and how we cooperate with others.
While some find them insensitive or even outrageous, the vast majority of viewers and participants have found them to be refreshing, stimulating and ideal for injecting energy and enthusiasm back into learning.
For information on other titles in the Cutting Edge Communication Series, please CLICK HERE.
A 7 Dimensions release