Train your staff on the special care, needs, and circumstances of elder patients with these compelling training videos.
Elder Care Training
Resisting care, and verbal and physical agression are types of combative behaviors that employees of long-term care facilities face every day. Combative Residents: Mirror Their Reality handles this difficult subject with sensitivity while providing practical information.
Often a difficult and emotional disease for loved ones, Alzheimer's has fascinated researchers for years. This contemporary video shows how to identify the three stages of Alzheimer's and treat the disease with humanity and compassion.
This in depth training explains the 10 Rules of World Class Customer service to help healthcare professionals understand and satisfy customer needs to go above and beyond customer expectations.
Keep both residents and staff in long-term care facilities infection-free. This training covers infections and how they spread, common infections, and personal infection control measures.