Train your staff on the special care, needs, and circumstances of elder patients with these compelling training videos.
Elder Care Training
Because the ability for healthcare workers to connect with their patients is vital to establishing trust, this film is a must-see for anyone working in the healthcare field. Nicholas Boothman lays out a clear and concise plan for making that connection. His enthusiasm is infectious and viewers will be motivated and ready to immediately transfer their learning to their patients.
Often a difficult and emotional disease for loved ones, Alzheimer's has fascinated researchers for years. This contemporary video shows how to identify the three stages of Alzheimer's and treat the disease with humanity and compassion.
For customer service that is specific to the healthcare industry, this program has solid training and high entertainment value. Perfect for training hospital staff, this funny and effective video reveals the attitudes and behaviors that put patients and their families at ease.
Spend the afternoon in almost any hospital and you'll discover the challenges of providing - and receiving - medical care in this increasingly diverse era. This unique program ensures that healthcare workers are able to provide respectful care to patients from various ethnic, cultural or religious backgrounds.
This in depth training explains the 10 Rules of World Class Customer service to help healthcare professionals understand and satisfy customer needs to go above and beyond customer expectations.
Keep both residents and staff in long-term care facilities infection-free. This training covers infections and how they spread, common infections, and personal infection control measures.
Resisting care, and verbal and physical agression are types of combative behaviors that employees of long-term care facilities face every day. Combative Residents: Mirror Their Reality handles this difficult subject with sensitivity while providing practical information.