GOVERNMENT SPECIFIC


From citizen/customer service to harassment, compliance and leadership, you're sure to find the right topic to inform and inspire your public sector employees.

On Sale

The Front of the Class

A Media Partners Release

The Front of the Class video is a touching management training film full of wit and wisdom that draws on school classroom recollections to teach and inspire new supervisors on the qualities of a true leader.

Learn More

Bloodborne Pathogens for Law Enforcement

The transmission of bloodborne diseases doesn’t have to endanger law enforcement personnel. Make sure your unit is up to speed on the latest measures to curb potential exposure to these deadly organisms.

Learn More

On Sale

The Right Words at the Right Time... Customer Service Recovery for Government

A Media Partners Release

In the heat of the moment, this program will empower public sector employees with a clear and memorable checklist of service recovery tools and techniques. From showing empathy and truly listening, to using permission phrases and presenting options to angry customers. Employees will learn how to match the signals they send to the words they say.

Learn More

On Sale

When The Coach is You!

A CRM Release

At any given time, anyone in the organization can be called upon to be a coach. Here are simple steps people can learn to successfully teach what they know to someone else.

Learn More

Bloodborne Pathogens for Fire and Rescue

Fire isn’t the only risk that firefighters and rescue teams face. Exposure to bloodborne pathogens poses a very real threat to health and safety as well. Train your teams on how to remain safe and free from exposure to deadly viruses.

Learn More

Back Safety for First Responders

While EMTs, firefighters and law enforcement officers take care of others, it's up to you to have their back. The solid safety techniques and exercises demonstrated in this training will help them keep their back muscles strong and flexible.

Learn More

Strains and Sprains: A Public Concern

Don’t let sprains and sprains affect productivity in your workplace. Make sure that your workers understand the importance of proper body mechanics and prevent bad lifting habits amongst employees with this training.

Learn More

Bloodborne Pathogens for Corrections

Corrections officers are charged with the task of ensuring prisoners remain behind bars, but can they prevent bloodborne pathogens from escaping? This training helps comply with OSHA 29 CFR 1910.1030.

Learn More

Bloodborne Pathogens: Protecting Law Enforcement

The first step to disarming bloodborne pathogens is to learn about them. Law enforcement personnel are equipped to fight crime, but they shouldn’t have to worry about fighting off a deadly virus.

Learn More

Confined Space Entry: Keeping Public Employees Safe

Confined spaces present numerous hazards for public works employees. With this training you can identify OSHA permit space requirements and recognize the hazards therein.

Learn More

Respirator Safety: Public Knowledge

Respirators can be the difference between life and death. Give your workers a straight-forward look at why they need respirators, how to properly fit and maintain them and when to use certain types.

Learn More

Incident Command System: When Duty Calls

The National Incident Management System (NIMS) was established by the federal government to help all responders work together. This program will help emergency responders and those responsible for your facility know their roles and responsibilities in an emergency.

Learn More

Bloodborne Pathogens in First Response Environments

Updated for 2016! Incorporating the latest medical language and needlestick guidelines, this regulatory compliance program is intended to assist first responders in fulfilling the OSHA Bloodborne Pathogens Standard's (29 CFR Part 1910.1030) training requirements.

Learn More

Hazard Recognition and Control For Utility Workers

Utility workers face exposure to hazards daily and must know how to recognize the potential threats they may encounter. This training presents hazard scenarios specific to utility workers to illustrate the three root causes of accidents.

Learn More

Lead Safety for Firearms

Law enforcement and those involved in the firing range business must have proper training on lead safety with regard to firearms. This program details how lead can enter the body and how to recognize lead poisoning symptoms.

Learn More

Slips, Trips and Falls: Educate Yourself

Slips, trips and fall hazards are everywhere, but they can be avoided by paying attention, staying vigilant, and knowing when to slow down and secure your footing.

Learn More

Bloodborne Pathogens: First Responder

A quick response is needed in the event of emergency, but those arriving first to the scene must be trained to be safe, especially when the incident involves blood. Protect first responders from the harm of bloodborne pathogens with this training.

Learn More

Who Cares? - Government Version

An engaging host provides narration between a wide variety of realistic and thought-provoking customer service scenes. Viewers are reminded to put themselves in the customer's shoes as "wrong way" and "right way" service examples are provided.

Learn More

Media Relations for Law Enforcement

Dealing with crooks is a straightforward affair but with reporters, it's a different ball game. Law enforcement must handle media relations with tact, skill, diplomacy and subtlety. For good reason as the press can build or destroy your reputation.

Learn More

Defensive Driving for Government Employees

More than 43,000 deaths and even more major injuries happen each year on our roadways. For government employees, no threat is more greater to health and safety on the job than motor vehicle accidents. Train your drivers to be safe every time they get behind the wheel.

Learn More

Harassment Is - Government Version

Ensure that your people are compliant in creating a respectful work environment. Through this course, your employees will learn the various forms of harassment, understand their negative impact, apply preventive guidelines, and know appropriate response measures if they witness or become victims of harassment.

Learn More

Employee Wellness: A Way of Life - For the Public Sector

This program explores the importance of wellness - the state of being at your physical, mental, emotional and spiritual best - and shows practical, every day steps employees can take toward achieving wellness.

Learn More

Customer Service: But I Don't Have Customers! Government Version

If your employees are happy, your customers will be happy! This Government Specific customer service video will help put your employees in the right frame of mind to make positive changes for themselves and one another and in turn provide great customer service to each and every customer.

Learn More

A CLEAR PICTURE: Harassment in the Public Sector

A CLEAR PICTURE: Harassment in the Public Sector gives employees a very clear picture when it comes to their role in preventing and reporting harassment.

Learn More

Personal Protective Equipment: Reality In The Public Sector

Public sector employees face a lot of risks and must be prepared for the worst at all times. To do so requires the constant attention to the use of appropriate personal protective equipment. Teach employees that failure to comply will result in tragedy.

Learn More

On Sale

The Other Side of the Window

A CRM Release

Spend the day with a hapless customer as he experiences life on the Other Side of the Window. You'll discover, as he does, that seeking help from public sector customer service representatives is often no picnic.

Learn More

Public Building Security: It's Everyone's Concern

Public buildings are no longer as safe as they once were. Tear down the dangers with these solid safety measures.

Learn More

Emergency Response Driving

Risks are present anytime you get behind the wheel, but when you turn on the lights and sirens in an emergency vehicle, those risks are multiplied. Teach your drivers what it means to drive in emergency response situations and driving tips to make sure every trip is a safe one.

Learn More

Bloodborne Pathogens for Ambulatory Care

This niche DVD is perfect for your ambulatory staff. Help them understand the basics of transmission, exposure, precautions and personal protection in a mobile environment. This DVD is for staff on the go who need to learn about Bloodborne Pathogens.

Learn More