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HEALTHCARE
HR COURSES


The quality of a healthcare organization's human resources training has a direct impact on the overall quality of care it provides.


Healthcare Human Resources Training
Healthcare

It's a Dog's World

A CRM Release

When man and dog are injured, it's the dog (Max) who gets treated better by his healthcare providers. Funny and unforgettable, this top-selling healthcare training video, in its second edition, provides great lessons on patient satisfaction.

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The Right Words at the Right Time... Customer Service Recovery for Healthcare

A Media Partners Release

Having the exact words handy in a tense situation, and knowing how to say them, can make all the difference. This valuable training equips your healthcare staff with a step-by-step process for turning frustrations or complaints into understanding and solutions. When dealing with patients or family members -- who may not be at their best -- it is all the more important that your staff is at their very best, and ready with The Right Words at The Right Time.

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How to Connect in Healthcare in 90 Seconds or Less

A Media Partners Release

Because the ability for healthcare workers to connect with their patients is vital to establishing trust, this film is a must-see for anyone working in the healthcare field. Nicholas Boothman lays out a clear and concise plan for making that connection. His enthusiasm is infectious and viewers will be motivated and ready to immediately transfer their learning to their patients.

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Patient Diversity: Beyond the Vital Signs

A CRM Release

Spend the afternoon in almost any hospital and you'll discover the challenges of providing - and receiving - medical care in this increasingly diverse era. This unique program ensures that healthcare workers are able to provide respectful care to patients from various ethnic, cultural or religious backgrounds.

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Cultural Competency: Just Good Healthcare

This program teaches healthcare employees communication skills which will help them clearly explain details of healthcare topics to a variety of cultures, strengthen their awareness of the community they serve, and improve the patient-centered care your facility offers.

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"How Was Your Day?" Getting Real about Bias, Inclusion, Harassment and Bullying

A Media Partners Release

"How Was Your Day?" draws employees in AND GETS THEM TALKING ABOUT how to recognize and understand their workplace responsibilities in the areas of unconscious bias, diversity & inclusion, harassment and bullying.

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Integrity Every Day: Real Choices. Right Decisions. (Specifically for Healthcare Professionals)

Teach your employees what it really means to consistently act with integrity by doing the right thing, for the right reasons, in the right way.

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Communication in Healthcare

A CRM Release

Have you ever been misunderstood? In daily life, misunderstandings can create humorous muddles or minor mistakes. But in healthcare settings, miscommunications can have serious repercussions...

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The Healthcare Toolkit, Volumes 1 & 2

A CRM Release

A complete "Toolkit" of healthcare training materials right at your fingertips. This collection of healthcare-specific video clips provides you with quality resources you can use to enhance organizational training in key areas

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Hiring for Healthcare: How to Find the Best Every Time

Every healthcare facility wants to discover the next best and brightest candidate among throngs of potential job applicants. With this program, you can.

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Harassment Is - Healthcare Version

Harassment Is - Healthcare Version is an informative training tool that helps healthcare employees to understand and relate to the personal and the professional ramifications as a result of harassment.  

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Sexual Harassment in Healthcare: Is It or Isn't It?

This program is very clear about the problem of sexual harassment at work. It demonstrates 13 specific instances of sexual harassment in a healthcare environment and thoroughly explains how to avoid misunderstandings.

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Sexual Harassment in Healthcare: New Perspectives

Help stop sexual harassment in the healthcare industry by understanding the negative impacts, the importance of other perspectives, how to avoid unintentional harassment and more. Education about this sensitive subject is key to preventing sexual harassment.

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Patient Safety: Coaching and Teamwork

An excellent training video to help strengthen the collaboration between healthcare staff members. Teaching five essential skills through the C.O.A.C.H. method: Care, Observe, Act, Communicate and Help.

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Dealing With Conflict - Healthcare Version

A CRM Release

Designed for the Healthcare industry, this video explores the dynamics of conflict within work teams. Based on the Thomas-Kilmann Conflict Mode Instrument, the goal is to empower employees to work through conflict, with less dependence upon management.

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FMLA: Everything You Need to Know

Ensure your organization understands the ins and outs of the FMLA with this program, available on both DVD and E-learning online formats. Updated to include the SCOTUS decision allowing same-sex marriages.

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Integrity Is...™

Integrity means doing the right thing, for the right reasons, in the right way. Set the tone for respectful communication in the workplace with this impactful meeting opener on integrity and ethics.

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Diversity Is...™

Ensure organizational alignment with diversity in the workplace. This thought-provoking, short video uses impactful imagery combined with music to boost awareness and reinforce the concept (and power) of diversity in the workplace.

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Transition to Boss Is...™

Stimulate discussion about new managers/supervisors accepting their new role, establishing clear boundaries, communicating and taking action.

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Once & For All: Stopping Sexual Harassment at Work, Employee Version

A Media Partners Release

Over a year in the making, Media Partner’s latest film, Once & For All provides behavior-changing sexual harassment prevention training. Unlike “check the box” type compliance material, it engages learners through cinema-quality production, realistic scenarios and practical instruction. Instructor-led and eLearning options are available, as are versions customized to meet New York and California training mandates.

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Once & For All: Stopping Sexual Harassment at Work, Manager Version

A Media Partners Release

Once & For All, Manager Version brings Media Partners' highly-engaging, behavior-changing content to the critical issue of helping managers address and prevent sexual harassment. Designed for the organization that wants a respectful workplace, this definitive program educates managers on all aspects of sexual harassment while empowering them to go beyond legal compliance to helping change organizational culture.  NY and CA Versions available.

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