The quality of a healthcare organization's human resources training has a direct impact on the overall quality of care it provides.
Healthcare Human Resources Training
Having the exact words handy in a tense situation, and knowing how to say them, can make all the difference. This valuable training equips your healthcare staff with a step-by-step process for turning frustrations or complaints into understanding and solutions. When dealing with patients or family members -- who may not be at their best -- it is all the more important that your staff is at their very best, and ready with The Right Words at The Right Time.
Because the ability for healthcare workers to connect with their patients is vital to establishing trust, this film is a must-see for anyone working in the healthcare field. Nicholas Boothman lays out a clear and concise plan for making that connection. His enthusiasm is infectious and viewers will be motivated and ready to immediately transfer their learning to their patients.
Spend the afternoon in almost any hospital and you'll discover the challenges of providing - and receiving - medical care in this increasingly diverse era. This unique program ensures that healthcare workers are able to provide respectful care to patients from various ethnic, cultural or religious backgrounds.
Cultural Competency: Just Good Healthcare teaches employees communication skills which will help them clearly explain details of healthcare topics to a variety of cultures; strengthen their awareness of the communities they serve; and improve the patient-centered care your facility offers.
"How Was Your Day?" draws employees in AND GETS THEM TALKING ABOUT how to recognize and understand their workplace responsibilities in the areas of unconscious bias, diversity & inclusion, harassment and bullying.
Teach your employees what it really means to consistently act with integrity by doing the right thing, for the right reasons, in the right way.
Every healthcare facility wants to discover the next best and brightest candidate among throngs of potential job applicants. With this program, you can.
This program is very clear about the problem of sexual harassment at work. It demonstrates 13 specific instances of sexual harassment in a healthcare environment and thoroughly explains how to avoid misunderstandings.
Help stop sexual harassment in the healthcare industry by understanding the negative impacts, the importance of other perspectives, how to avoid unintentional harassment and more. Education about this sensitive subject is key to preventing sexual harassment.
Designed for the Healthcare industry, this video explores the dynamics of conflict within work teams. Based on the Thomas-Kilmann Conflict Mode Instrument, the goal is to empower employees to work through conflict, with less dependence upon management.
This management training video should simply be considered Management 101. This groundbreaking film takes us into the world of a seasoned manager who is learning that his team are "people first, and employees second." Whether you're a new manager who is learning the ropes or a seasoned manager who wants a fresh perspective on what managing people is all about, this video is a must-have for your library.