United for change.
Media Partners is united with those working to end systemic racism. Our Commitment.
Baptist Health Care figured out how to become one of the most effective service providers and one of the best places to work -- anywhere and in any indisutry. Ranked in the 10th percentile in customer satisfaction just a few years ago, now they are ranked #1 in an independent survey and #10 on Fortune's best workplaces list!
Their incredible turnaround makes for one of the greatest customer service stories ever told. Service Heroes: Customer Service Turnaround offers real-life examples of service excellence and will inspire your staff to do the same. Their main secret is really just common sense: everybody can make a difference and is expected to do so. Watch how they did it and apply their lessons to your own organization!
Your employees will learn:
Languages Available (sold separately): English
A Enterprise Media release