Thank you for verifying your email address.

This site uses cookies to provide a streamlined online-preview and purchase experience. To learn more see our current privacy policy.

The Healthcare Toolkit, Volumes 1 & 2
Program length: 59:00

Buy NOW and save on our Year-End Sale!
  • Get 15% off Streaming or eLearning purchases (up to 499 users). Use discount code STREAM15
  • Get 15-25% off DVD or USB Key purchases. Use discount code YEAREND
    (15% off 1st & 2nd titles/copies; 20% off 3rd & 4th titles/copies; 25% off 5th - 10th titles/copies)
See Sale Details including list of 180+ eligible titles. Offer ends 12/31/18. 

This flexible set of training materials will help you build patient awareness and service skills, and increase the level of professionalism your healthcare employees exhibit when responding to patients and co-workers.

This Toolkit is designed specifically for healthcare professionals and presented in two different volumes:

  • Volume 1 -- Ensuring Patient Satisfaction; Building Accountability; Ethics and Integrity; and Team Building.
  • Volume 2 -- Embracing Diversity; Communicating With Clarity; Resolving Conflict; and Supervising Others.

This Healthcare Toolkit is highly flexible and designed to meet your specific training needs. The segments can be trained alone, or in combination with any of the other topics.

The accompanying Leader's Guides provide suggestions for use, discussion questions and tables to help you identify which segments are most appropriate for your training applications. The clips are provided on DVD and CD-Rom so that they can be played right off the DVD or embedded into a PowerPoint presentation from the CD.

Languages: English

Purchase Now!

DVD, USB*, ONLINE & Support Materials
Series Purchase $945.00
Volume 1 Purchase $645.00
Volume 2 Purchase $645.00
Series Purchase $945.00
Volume 1 Purchase $645.00
Volume 2 Purchase $645.00
Please click the checkbox of the product(s) you would like to order, then click Add to Cart.


Honest opinions from the managers and employees who use our training products in the real world.
The Healthcare Toolkit, Volumes 1 & 2
reviewed by 0 people
Want to review? Login or Join Now

Want to write a review? Login or Join Now, and give us your honest opinion of this program.
Your review may be displayed on

Join Media Partners

Do you want FREE shipping, full-length
online previews, and a whole lot more...