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In a perfect world, this page would not exist. But alas…

Media Partners Warranty

We want our programs to look good, and we want you to be happy, so we offer a FREE, ONE YEAR LIMITED WARRANTY on all MEDIA PARTNERS PRODUCED PROGRAMS.


We warrant to the original purchaser that programs produced by Media Partners Corp. are free from defects in material and workmanship under normal use and service. If you leave it in the baking sun, if your dog eats it, or you generally abuse it, sorry, you're on your own. Other than that, here's what we'll do:

  • FREE REPLACEMENT of the defective video within 12 months of original purchase.
  • All we ask is that YOU PAY to RETURN the defective DVD.

Here's how it works

  • You call us in a panic (800-408-5657). We get some info.
  • You send us the defective DVD.
  • We check it out. We send you a new one. We ship FREE using UPS Ground, if you need it faster, we will need your shipper account number or a credit card. 

The Fine Print:
This warranty is expressly in lieu of all other warranties expressed or implied including the warranties of merchantability and fitness for use and all other obligations or liability on our part. We neither assume nor authorize, any other person to assume any other liability on our behalf in connection with the sale of our programs. This warranty shall not apply to the product purchased or any part thereof which has been subject to accident, negligence, alteration, abuse, misuse or loss. We make no warranty whatsoever in respect to accessories, products or parts not supplied by us. This warranty shall apply only within the boundaries of the United States of America.