Leadership Development Training

LEAD NOW!
LEAD NOW! is an engaging and inspiring development experience that targets 21 leadership dimensions. The mini-videos and corresponding materials show what successful leadership looks like, help you discover your personal leadership strengths, and enable you to develop specific areas of opportunity.

The Abilene Paradox
A CRM ReleaseThe all-time bestseller on group decision making. See the negative impact of "going along to get along". This highly entertaining film explores what can happen when no one truly believes in what they're agreeing to. Don't let your team take "the road to Abilene".

The Practical Coach 2
A Media Partners ReleaseThe Practical Coach 2 updates the best-selling employee coaching show ever. This insightful program models practical coaching techniques during three critical times: When you observe GOOD work, POOR work, and a DEAD END.

The Leadership Pickles
A Media Partners ReleaseYour employees want and need certain things from you as their leader. If they get those things, those Leadership Pickles, they'll follow you and achieve great things. But if they don't get them, their belief and respect for you as a leader may begin to slip. Join Bob Farrell as he reveals how your leadership can be a model. According to Bob, "Leaders are those who SERVE the people who SERVE the customer."

5 Questions Every Leader Must Ask
A CRM ReleaseToday's leaders face tremendous pressure to solve problems, achieve goals, manage change and improve productivity. But, leaders don't need to have all the answers, they just have to ask the right people the right questions. This video's 5-step process teaches how.

Leadership Feedback: What employees want to tell you...but don't!
Take a candid look at what employees truly think about their leaders and how that affects their work. Based on interviews with real employees, this honest and impactful program shows leaders how to generate the kind of employee feedback that really matters and helps them have a significant influence on employee productivity and commitment.

The Art of Authenticity
Going beyond the basic “how-to's” of leadership, this course helps viewers understand why the world is starving for character, transparency, and trust. It then shows what can be done to deploy authentic leadership practices in your organization.

Ordinary People, Extraordinary Results
A CRM ReleaseWho motivates your leaders to motivate others? You do…here’s how! This compilation of leadership case studies helps build that understanding. Your leaders will gain insight into the little things they can do to make big change happen.

Leaders of Character: Leadership - The West Point Way
A CRM ReleaseThe West Point Military Academy has historically produced phenomenal leaders because of the emphasis it places on character development. This program takes us behind the scenes at the academy and then into some of the country's foremost private and public organizations where West Point graduates now work.

The New Business of Paradigms - Second Edition
For more than a decade, Joel Barker has helped us deal with change. Today, his message is more important than ever. That's why his best selling classic training program, The Business of Paradigms has been reinvented to meet today's organizations in the ever-changing global business world.

Groupthink
A CRM ReleaseA powerful reenactment of events surrounding the launch of Space Shuttle Challenger helps viewers see how Dr. Irving Janis' theory of "groupthink" phenomenon can lead to costly decisions in business.

Would I Follow Me?
If you could be on the receiving end of your own leadership style, how do you think you'd answer this question: Would I follow me? It's an interesting thought and a very entertaining video where leaders learn effective behaviors and come to appreciate the impact they have on group success.

Would I Inspire Me?
Would I Inspire Me? is a leadership video that asks, 'what does it take to inspire a team?' It's not charisma. Rather, it's a set of leadership behaviors that provides motivation to employees and can be emulated.

Leadership: What's Trust Got To Do With It (2nd Ed.)
This updated edition of a favorite leadership skills video will show your team leaders how to build trust and create a more productive workforce. See how trust is the foundation of leadership, and the way leaders behave either builds trust or destroys it.

Leadership and Self-Deception Workshop
A CRM ReleaseWould you be surprised to learn that self-deception is the #1 obstacle to organizational effectiveness? It's true. It's also true that reducing self-deception may be the single most important step your organization can take toward increased productivity.

Everest: Creating Greatness Package
This leadership training package expands on the Erik Weihenmayer story by introducing the Whole-Person Paradigm and 4 Imperatives of Great Leaders by looking at problems and their solutions, levels of engagement and opportunities to unleash talent.

Tell Me A Story: A Powerful Way to Inspire Action
A CRM ReleaseStories capture peoples’ hearts and minds. This program illustrates how leaders can use storytelling to impact such things as creating a shared vision of the future, kick-starting new projects, highlighting lessons learned, and reinforcing the organization’s brand.

The Clarity Imperative
A CRM Release...How Getting Everyone on the Same Page Makes Your Organization Stand Out. What makes an organization or team stand out? Typically, it's things like clarity, the culture, and direction where the group is headed. This program shows that teams and organizations are more apt to succeed when everyone is clear on: "What we do, Who we are, the Direction in which we're headed".

The INVISIBLE Meeting
Conference calls and virtual meetings are widely replacing the face-to-face meeting, yet many lack the skills to make this type of meeting effective. This entertaining video reveals the "virtual rules" both participants and meeting organizers must understand to make their "invisible" meetings productive and efficient.

The Covey Leadership Library
A CRM ReleaseDr. Stephen R. Covey, best-selling author of The 7 Habits of Highly Effective People, presents five programs that show leaders new ways of interacting with subordinates so that self-esteem, productivity, and performance are increased.

Stephen Covey's Lessons in Leadership
A CRM ReleaseThe ethical character of an organization is established from top to bottom. In this four-part series, Dr. Stephen Covey uses real-world stories that reveal important truths regarding leadership, integrity, cooperation, and problem solving.

Insights to Better Mentoring video
Mentoring is critical in today's organizations, but how do you learn to be a better mentor? What about the people being mentored - the mentees? How can they maximize the benefits of the time they invest?

Free Radicals of Innovation
A highly inspiring video, Free Radicals of Innovation will teach you how to use creativity and innovation to find solutions for challenges within organizations, families, and communities.

Peer Today, Boss Tomorrow™: Navigating Your Changing Role
Get them ready and enable the newly promoted supervisors to capitalize on their full potential and minimize any apprehensions as a result of advancement. Help them apply the lessons exemplified in this thought-provoking training course.

Avoiding Litigation Landmines
This program addresses the nine most common mistakes that could result in costly employment law and wrongful termination litigation. Because of the increased frequency of litigation in the workplace, this is a must-see for your leadership team.

Succeeding with Change: Stephen Covey
Individuals can actually influence their environments. Stephen Covey, author of “The 7 Habits of Highly Effective People”, provides concrete examples on how to get control of your reactions to change.

Life's Lessons Series
Life's Lessons is a simple, inspiring and thought-provoking motivational video that includes wisdom from across the ages is presented through gentle and visually arresting animation and moving music.

Tearing Down Walls
A CRM ReleaseTearing Down Walls uses the Berlin Wall as a metaphor for the barriers that exist between individuals, teams, departments, or even between an organization and its customers by eliminating miscommunication, distrust, and stereotyping.

Leading through Change with Intel's Andy Grove
Intel co-founder and former CEO Andy Grove explains how he was able to actively listen to and seek out input in order to grow Intel through a changing business climate and adapt to industry shifts.

Self-Awareness and Change
With a trifecta of billion dollar ventures to his credit, tech icon Jim Clark was not always defined by his successes. In fact, learning from his failures and overcoming adversity is to what he attributes the majority of his achievements. Learn how he became “self-aware” and how it helped him change his attitude and direction to help both himself and his organizations win.

All Washed Up
Take employees on a journey to better understand what it takes to get people to change their behavior. In this six-minute video, viewers will learn about insightful strategies for influencing change through proper hand hygiene.

Johnny the Bagger®: A True Story of Customer Service
To fully address consumer needs one must exude passion, motivation and a personal commitment to delivering exceptional service. Train your employees to understand how individual actions ultimately impact the customer with this heartwarming true story.

Managing Generations: M.E.E.T. for Respect in the Workplace™ (Manager's Module)
With four generations now active in the workforce, leaders are faced with managing an array of misunderstandings, frustrations and conflicts that can put pressure on productivity. To be effective, leaders need a better grasp of how generational differences impact working relationships and how to manage appropriately for results.

Giving Managers Feedback
Managers need feedback to improve but they may not always like what they hear. Great managers seek feedback and are open to change. Make sure employees understand how to give managers feedback to help them improve.

The Extraordinary Leader: Going from Good to Great
Although the distance from good to great can seem far, extraordinary leaders share certain traits and competencies that can be learned and applied to drive exceptional results in any organization...

Supervisor on the Scene: 6-Part Supervisor Development Series
Each program in this series follows two supervisors who address everyday workplace concerns. Step-by-step guidelines are presented regarding a specific soft skill and how its application can help improve efficiency, raise morale and enhance productivity.

Feedback Solutions Series
Provide employees with the skills they need to effectivly create a "feedback culture" within your organization where giving and receiving feedback becomes a normal part of day-to-day business, therefore improving moral, empowering teams as well as quality of your service.

Managing Four Generations in the Workplace
We are seeing for the first time in history, four different generations in the workplace, at the same time. Each has its own diverse expectations , but how do you blend them into one cohesive working unit? Author and host, Cam Marston, may have the answer you are seeking.

Mixing Four Generations in the Workplace
Mixing Four Generations in the Workplace reduces workplace conflict and provide managers and supervisors with strategies for dealing with recruiting, retaining, and motivating.

Everything You Always Wanted to Know About Management
Everything You Always Wanted to Know About Management is designed to equip your managers with the essential knowledge they need to get the results that your organization requires them to achieve.

Leadership Through Communication
Retail management requires constant skillset sharpening. This in-depth leadership training will enhance and develop the following skills: paraphrasing, giving performance feedback, facilitating meetings, and conflict resolution.

The Cuban Missile Crisis: A Case Study in Decision Making
As a company grows and expands, you will face difficult times. Often these challenges will require last minute, crucial, business altering decisions. But how will your team react under such times of pressure? Will they make the right choice or fail resulting in loss of income or worse?

Calm Effectiveness: Excelling During Challenging Times
Calm Effectiveness captures the benefits of Dr. Robert Cooper’s groundbreaking approach that helps one tap into their hidden potential allowing. Viewers will learn to excel in a changing world. And they will do it with more energy, focus, and serenity.

The Power of One
Benefit from The Power of One; a groundbreaking approach that unlocks hidden capacity to win in a changing world. With crystal-clear questions, uncommon wisdom, and proven solutions to work smarter, not harder – with more trust, initiative, integrity, and values.

After the Hire: Retaining Good Employees
Hiring good employees isn't enough in today's tight, competitive labor market. Managers and their organizations must also focus on strategies for keeping their best employees on the job. This timely video development program focuses on how to keep your best employees loyal to your organization.

Teamwork in Crisis: Miracle of Flight 232
A CRM ReleaseTeamwork in Crisis is the unforgettable story of the crash of United Airlines Flight 232 and how the unprecedented teamwork of all involved turned what could have been a major tragedy ...into a miracle.

Miracle On The Hudson: Prepare For Safety
Engage employees and managers with this motivational safety training bestseller that follows Captain “Sully” Sullenberger as he relives the day, which began like any other, where he was forced to land US Airways Flight 1549 on the waters of New York’s Hudson River, saving all 150 passengers onboard.

Lessons from Miracle on the Hudson
Safety meetings getting a bit stale? Let Captain Sully Sullenberger liven them up with the new Lessons From Miracle On The Hudson featuring 6 meeting openers.

We Are the Ones
An encouraging meeting opener that helps us look to ourselves for positive change. An inspirational and brief leadership training video.

The Wisdom of Caring Leaders
An exciting and unique video, this training follows CNN reporter Donald Van de Mark as he interviews and explores the winning traits and qualities of our most successful business leaders.

Adding Too Much Value
To the point, this eLearning video will help managers to elicit rational thinking, analysis and commitment on the part of employees to make any goal a success.

Andy Grove of Intel on Leadership
Andy Grove has been one of the most innovative business leaders of all time and has developed a finely tuned set of leadership survival skills. Stream this video ahead of the next leadership meeting and help viewers to hone listening skills and understand data-rich analysis and emotion free decision making.

Attitude, Attitude, Attitude!
Train employees to become self-motivated. Adopt proven practices use by Dennis Connor, a man who has assembled championship-caliber sailing teams and lead four to an America’s Cup title.

Avoid Favoritism & Blind Spots
Marshall Goldsmith coaches Fortune 100 CEOs. Learn why he says leaders are most often blind to how they're playing favorites.

Back-Time to What Matters Most with Stephen Covey
With the lessons presented in this video, viewers will discover proven strategies on how to prioritize and manage time to effectively steer themselves in the directions of both short and long-term goals.

Ben & Jerry Innovation and Teams
Learn the secrets to attracting loyal team members and building successful and innovative teams from two of the world’s sweetest entrepreneurs, Ben Cohen & Jerry Greenfield, founders of the uber-successful Ben & Jerry’s Ice Cream.

Ben & Jerry, Social Conscience and a Sense of Humor in Business
Ben Cohen & Jerry Greenfield were two hippies who created an ice-cream empire in the unlikely cold-climate of Vermont. They learned they could create a business that would support its community, help the environment and empower employees.

Confront Values with Marshall Goldsmith
People often have a different perception than we’d like them to see. With this inspiring video, viewers will understand exactly what it means to confront their own values to discover what is most important.

Destructive Comments
Destructive comments undermine organizational initiatives by contradicting them and making them appear inauthentic. Empower employees with the ability to refrain from such costly behavior with this program.

Henry Ford: Bringing it to the Masses
Henry Ford was a legendary entrepreneur. He had a dream of being able to make high quality and inexpensive cars that he could sell to everybody. Ford knew the key to making them affordable was to find a cost-effective way to mass produce them. Take a look back and learn from a pioneer in innovation.

Expanding Options
Individuals have direct control and influence over their own environments. Learn that through self-knowledge and self-control, we can move forward with a clear vision of success in mind and control our own destiny.

Jack Welch on Leadership
Arguably America’s greatest CEO, Jack Welch has taken General Electric to never before seen heights, increasing revenues to over $100 billion annually while increasing GE’s complexity and diversity in overseeing 21 major businesses.

Jack Welch on Teams
When good work is rewarded, an example of success is highlighted for the rest of the team to see and precedent for excellence is established. Learn from this philosophy and more from Jack Welch, the mastermind behind GE’s exponential growth in the late 20thcentury.

Jim Clark: Internet Billionaire Case-Study
Tech mogul and billionaire Jim Clark, founded Netscape, the first online web browser for the masses. From this in-depth case study, viewers will learn from a successful entrepreneur who was able to confront his shortcomings on his way to create three billion dollar companies.

Leading Engagement with Howard Schultz
Howard Schultz, founder of Starbucks, feels strongly about leadership and the role of human resources. He has been applauded for giving part-time workers health benefits and stock options. Watch his story in this online training that focuses on establishing an engaged and lasting culture.

Leading Through High Stress with Polar Explorer Ernest Shackleton
How do you manage and lead during crises or persistent stress? How do you lead your team toward success overcoming an always changing business landscape? Learn from the leadership lessons embodied in the story of Polar Explorer Ernest Shackleton.

Marshall Goldsmith: Feedback
For organizations wanting to increase the level of teamwork and cooperation amongst leaders and teams, look no further than the proven methods presented by Executive Coach Marshall Goldsmith. He shares with viewers his FeedForward initiatives that have helped companies build successful teams without wasting time.

Marshall Goldsmith: Winning Too Much
When does competition become counterproductive? We are so competitive that sooner or later winning becomes such a priority that we often forget to ask ourselves this question: Is it worth it? See why the number one problem among successful leaders is actually winning too much.

Michael Dell: Selling Direct to the Consumer
Michael Dell is the founder and CEO of Dell Computers and a pioneer in the eCommerce industry. In this case study focusing on the importance of creativity and innovation, watch and learn from Michael Dell who is a genius in discovering opportunities and eliminating inefficiencies.

Passionate Leadership: Body Shop founder Anita Roddick
Anita Roddick built The Body Shop into a global empire. A compassionate, irreverent “cause marketer,” She believed her business had the distribution channels and strength to help change the world for the unfortunate. Watch her story and inspire the leaders in your organization.

Ray Kroc: McDonalds Pitch Man
Ray Kroc was tireless, brash and intuitive and although he didn’t invent hamburgers, he helped make McDonald’s and international icon by creating a restaurant experience that could be replicated through franchises. He systemized the entire operation for uniformity from cleanliness to quality specifications that even prescribed the exact cut of a French fry.

Steve Case: Marketing Genius
Communicating effectively is the key to the success of any organization. Learn how by immersing himself in feedback from customers, colleagues and competitors helped Steve Case construct the foundation for the first mainstream internet service providers, America Online.

Team Building without Time Wasting
Time is arguably the most important commodity in the modern business climate. But how do teams remain productive without being slowed down by time-consuming, costly and continuous team building activities? Find out from Executive Leadership Coach, Marshall Goldsmith.

The Benefit of Behavior Change
Renowned business coach and author Marshall Goldsmith has worked with successful people and unsuccessful people. But why would successful people want to change? Find out in this online training.

Wal-Mart's Sam Walton: Obstacles are Opportunities
Founder and former CEO of Walmart, Sam Walton ranks as one of the most successful entrepreneurs of the 20thcentury. Discover his secrets of success and leadership and learn how he was able to build the world’s largest discount retailer.

Thomas Edison: Innovation for Market Potential
Thomas Edison registered 1,093 patents over his lifetime and was no stranger to innovation. This case study focuses on his creativity and innovation throughout the years and will inspire leaders in your organization, helping them go from ideas to commercial applications.

The Unorganized Manager
John Cleese stars in the management training classic, The Unorganized Manager. This epic tale conveys the vital importance of effective time management in a way that is creative and humorous. Our disorganized manager gets a second chance from St. Peter (John Cleese) after creating strife for himself and everyone around him with ineffective time management. Over the course of the series, he will find tools and techniques

The Winning Coaches Series
Looking to inspire a handful of executives? How about thousands of sales and customer relations representatives? Experience immediate and long-term results with The Winning Coaches Series of thought-provoking training and content.

Leadership: Influence, Incentives & Knowledge - L.I.N.K.
In most of today’s organizations, authority is only one segment of a motivational formula used by the most effective leaders. Football’s winning coaches Mike Ditka, Sean Payton, Rex Ryan, and Bobby Bowden tell you how to be a successful leader!

Sales Motivation and Results Today - S.M.A.R.T.
Targeting motivation is a task every company today faces. The energy of the team must be maximized in order to optimize success.

Solving Conflict: Training for Managers, Supervisors and Teams
Learn how to resolve employee conflicts peacefully and without making enemies through the effective management intervention techniques as characterized in this new release on conflict resolution for the workplace.

Winning Through Innovation - W.I.N.
Innovation is not easy. You and your team members have the potential to unlock a wealth of innovation and success.

The Wisdom of Teams
Build a high performance team that can innovate and produce during times of change. Ensure productivity across ranks and prevent infighting and inertia from getting in the way with this high performance training program.

Effective Leadership Skills with Marshall Goldsmith
This leadership video training program features Marshall Goldsmith and helps to develop the interpersonal skills of senior managers.

Wealth, Innovation and Diversity
This inspirational training illustrates a fundamental truth: diversity is the key to creating wealth and success for all. This program explores connections between diversity and innovation and is a perfect fit for managers and executives who want to understand how diversity will effect the bottom line.

Joel Barker Leadershift video
Using inspiring locations and vivid stories, Joel Barker's Leadershift motivates every leader, and aspiring leader, to develop the skills needed to lead his or her organization into the 21st century.

Paradigm Principles
Being aware of paradigms isn't enough. This program goes above and beyond awareness of paradigms to give you the tools necessary to harness their limitless power.

Paradigm Pioneers
You don't have to create your industry's next paradigm shift to be a pioneer. But you can succeed if you know how to spot emerging paradigms and have the intuition, courage and persistence to bring them into practical application. Learn to identify the essential traits of these trailblazers, and how you too can become one.

Leading More With Less
Leading More With Less is about setting an outstanding example, demonstrating a strong work ethic and showing great enthusiasm for the job. Overall if your leaders set a high standard, your employees will follow their lead.

Focus Your Vision
Since its release, this compelling training, hosted by Dewitt Jones, has been in high demand. It's a beautifully photographed program that encourages everyone to look beyond the ordinary, and focus on the passions that motivate and drive us to succeed.

Four Weeks In May
Learn lessons in coordinated teamwork and leadership from a successful Indianapolis 500 racing team and put their techniques to work in your organization.

Love and Profit
We really like this program. James Autry dares to be different by providing clear guidelines for leaders who want to rebuild a sense of trust within their organizations.

Giving Leadership Away
The first reaction of new leadership is to take on more work. But the more the leader takes on, the less motivation you'll see from the members of your team.

Flight 232: The Power of Teamwork
A CRM ReleaseThis special edited-version of the classic CRM Learning program, Teamwork in Crisis, tells the amazing story of United Airlines Flight 232. In less than ten minutes, the video shows how teams in the cockpit and on the ground resisted panic when the plane experienced potentially catastrophic mechanical failure...leading to an outcome far better than anyone would have predicted.

Compliance is Just the Beginning
Compliance is Just the Beginning presents an easy-to-learn approach that will help employees at all levels make better ethical decisions and avoid the many consequences that come with doing the wrong thing.

Customer Service: But I Don't Have Customers!
If your employees are happy, your customers will be happy! This customer service video will help put your employees in the right frame of mind to make positive changes for themselves and one another and in turn provide great customer service to each and every customer.

Beyond Sexual Harassment: Management Version
Designed to stimulate discussion of non-sexual forms of harassment such as religion, age, race, national origin, gender and other issues with 8 "stop and discuss" scenarios.

The Leadership Alliance with Tom Peters
Tom Peters shows us in the Leadership Alliance that when managers and employees (or students) work together in an alliance of leadership, extraordinary results are possible.

Tactics of Innovation
Joel Barker, futurist and inventor, shares the ten tactics that can be used to enhance or predict the acceptance of any new idea, product or service.

The Business of Paradigms
The best-selling business film of all time, The Business of Paradigms offers valuable motivational lessons for leaders at all levels of your organization.

Performance Review
TV's Hugh Laurie stars in this recent release from Video Arts. Performance Review sets out to change the way individuals think about reviews - to look forward to them, rather than dread them.

Care and Candor: Making Performance Appraisals Work
Performance appraisal meetings are often dreaded by both the manager and the employee. However, handled correctly, the appraisal meeting can be an invaluable opportunity to learn, grow, and increase motivation - on both sides of the table.

Building Employee Morale - Missed Opportunities
Don't let opportunities for praise slip through the cracks. Employees who routinely meet job demands MUST be considered company assets. This training discusses the importance of recognizing and appreciating employees who meet expectations.

Results Rule! Build a Culture That Makes Your Team a Hero
A DVD-based course to build a culture focused on results. This program is based on Randy Pennington's award-winning book, Results Rule! Build a Culture that Blows the Competition Away praised as "real advice that will actually show you how to improve your results."

Managing Performance Every Day: Beyond Appraisal
To many managers, managing performance means holding an annual appraisal and little else. In today's modern and high pressure workplace, it is all too easy for a manager to forget that their primary responsibility is to get the best out of those they manage on a daily basis.

Life is Good Training Video
Can you imagine a workplace where people really want to come into work every day? The Life is good training video features a unique t-shirt and hat company where fun, customer service, and enthusiasm are in charge!

Leading with Persuasion
Positive persuasion is the name of the game in this carefully crafted communication skills training video. Team members will learn to persuade with confidence and present their case with credibility.

Planning and Organizing
Poor planning can always be avoided. Ensure nothing gets overlooked with this program.

Coaching New People
Welcome new hires, give feedback, encourage new skills and be a good role model with this comedic coaching program.

Sharing Feedback
Giving positive feedback motivates people. Constructive feedback improves performance.

Supervising Effectively
Good supervisors bring out the best in their people. Bad supervisors make people want to leave.

Overcoming Disempowerment
Poor feedback creates frustration and conflict. Acknowledgement and recognition creates motivation.

Handling Tricky Appraisals
Appraisals can be constructive, destructive or useless. Your contribution directly impacts the outcome.

Workplace Excellence Series
Utilize the tools and examples shown in this series and inspire your people to rise above the average benchmarks and truly create Workplace Excellence. This series consists of ten programs that showcase best practices regarding management, leadership, motivation, teamwork, communication, innovation and more!

Workplace Excellence: Vision & Values
Be inspired to develop a powerful vision and values to motivate others. Learn how to present a powerful vision with clear goals, personalize it, and understand how best to align people to an evolving focus.

Workplace Excellence: Inspirational Leadership
Discover the behaviors, attitudes and strategies of outstanding leaders. With this training, your leaders will know how to lead by example, project passion, reach through to your people to help them reach both team and individual goals.

Workplace Excellence: Motivating Fun Workplace
Find out why some people love coming to work and doing their best. This program explains how to create a fun-loving culture and make the workplace desirable using light, color and design. Discover team building activities and learn how to foster staff creativity.

Workplace Excellence: Open Communication & Teamwork
Learn how to communicate effectively to achieve best results. Promote open and honest communication through the sharing of information while discouraging gossip. Employees on all levels will understand how to build collaborative relationships and, should it arise, resolve conflict productively.

Workplace Excellence: Passion for Service Excellence
See the difference when people want to provide exceptional service. Learn that when you’re passionate about your work, making a positive first impression, giving a warm greeting or responding quickly to questions will flow naturally.

Workplace Excellence: Innovation & Continuous Improvement
Inspire everyone to be creative, offer suggestions and make improvements. Identify opportunities to improve and teach employees and leaders how to develop and brainstorm new ideas by learning how to replicate the proven success of others.

Workplace Excellence: Green & Giving
Find out how easy it is to make a difference at work and for the environment. Implement green initiatives and help your organization to give back to the community. This program shows how to target initiatives, onboard staff for a full commitment to change.

Workplace Excellence: Recognition & Feedback
Motivate people, develop skills and improve work performance. Learn how to give immediate recognition and feedback, be creative and constructive with both recognition and criticism, and the importance of regular performance appraisals.

Workplace Excellence: Wellbeing & Balance
Discover how healthy people with work/life balance will be happier and more productive. When through this training, staff will understand the benefits of exercise, the pitfalls of a sedentary lifestyle, and be more proactive about health and safety in the workplace.

Workplace Excellence: Employer of Choice
Find out how to be a respected and award winning employer. Focus on creating a culture of pride, attract the best talent, promote a culture of development, and increase the flexibility and adaptability of your organization.

Difficult People and Situations Series
Overcome conflicts and create productive teams. Dramatized case studies featured in this innovative and relevant training will help develop effective communication and leadership skills across all levels of your organization.

Difficult People and Situations: Leadership Sins
Develop leaders from your management team. With this training, teach them how to open lines of comunication between management and staff, demonstrate how to give feedback and manage upwards, all while learning to empower and motivate.

Difficult People and Situations: Personality Clash
Diversity and different work styles can often lead to disagreements and a clash of personalities.
Giving and receiving feedback is a major element in succesful conflict resolution, but can only exist with open communication. Learn how to keep communications line open and effectively manage disagreements with this program.

Difficult People and Situations: Damage Control
Seamless, on-the-spot problem solving doesn't need to take years of experience to develop. This training demonstrates effective listening and teaches employees how to apologize appropriately. Make sure your staff understands how to solve problems without placing blame.

Difficult People and Situations: Bullying and Harassment
Harassing and bullying behaviors represent the epitome of a difficult situation for any organization. Teach staff and teams on any level that harassment will not be tolerated, and utilize this program as a tool to discuss actions and consequences as well as prevention strategies. With this training, employees will be able to recognize sexual harassment early, and know what to do should they witness or be the victims themselves of any unwarranted, harassing behaviors.

Creating Your Brand Proposition
Ensure your brand represents the image you want while learning the keys to marketing and branding successfully in the 21st Century.

Entrepreneur Skills
Australian Entrepreneur of the Year Pete Williams talks about his necessary skills for success and how to be resilient in the face of adversity.

Improving Profitability in Tough Times
Tough times fall upon every organization. Sadhana Smiles, CEO of Harcourts and Director of RealChange, explains how to review company financials and monitor market fluctuations to optimize profitability in less than optimal business environments.

Lobbying and Influence
Understand how to effectively lobby for change, overcome obstacles and prepare to meet challenges head on. Successful lobbying is achieved only through persistence.

Managing Bad Press
Maria Deveson-Crabbe shares a tragic case study and dives into the powerful lessons she learned from it regarding the management of the press and media.

Managing Grievances
HR Expert Peter Wallbridge details steps to ensure grievances are well managed. Viewers will learn to assess seriousness of problems and how to start an investigation or inquiry.

Mergers, Acquisitions and Divestments
HR Consultant Peter Wallbridge gives an inside look into mergers and acqiusition activity and how such can influence structure and leadership when a new business culture is introduced.

Rock Star Leadership
Discover the key characteristics of outstanding leaders. HR Consultant Peter Wallbridge explains how great leaders are able to engage their people and foster a culture of positivity.

Seeking Legal Advice
Lawyer Angela Perry sits down with Psychologist Eve Ash and discusses the best practice methods to ensure a positive, productive outcome when seeking legal advice.

Skills for Lobbying Government
Maria Deveson-Crabbe, CEO of Marie Stopes International Australia explains how to present your case effectively to lobby for change.

It's a Wonderful Life: Leading through Service
If you loved the movie, you'll love this training video for the same reasons. It shows clearly how "servant leadership" can make organizations thrive and succeed.

Leader Madness
Leadership is a powerful substance that can be easily abused. The key to using it wisely lies within each of us. This is the message of the entertaining video program, Leader Madness.

Taking Ideas into Business Reality
Noted Australian author, marketer and entrepreneur Pete Williams shows how to turn ideas into reality. Learn about market testing methods, crowdfunding, crowdsourcing and how to prove viability.

The Induction Promise
How consistent are managers when they talk to new recruits? HR Expert and Consultant Peter Wallbridge provides sage advice on how to avoid failing new employees.

Working with the Board
CEO Maria Deveson-Crabbe explains how to build a successful relationship with board members and what to do to ensure effective meetings.

4 Ways to Boost Your Leadership Skills
Discover top leadership strategies from Judy Olian, Dean of the UCLA Anderson School of Management. She focuses on four essential leadership attributes every good leader must model to be successful.

Juice
Dewitt Jones says passion is a critical piece in achieving and surpassing our goals and expectations. Fueling your passion can make an insurmountable difference to your company, community, family, and to your life on a personal level

Jamie's Kitchen
Well known British Chef and entrepreneur Jamie Oliver takes a group of street kids and, through passionate leadership, turns them into a unified and effective team of young chefs.

First Among Equals
The goal of this humorous and intelligent program is to give managers the leadership skills they need to enable individuals to work more effectively as part of a team.

An Inside Job: Meeting Internal Customer Needs
A classic from John Cleese, this hilarious, over-the-top Video Arts film starring Hugh Laurie of TV's "House" fame addresses the importance of good internal customer service and how it dramatically affects external customer satisfaction. While the scenarios may be wildly exaggerated, the messages behind them really hit home.

So You Want to be a Success At Selling
Whatever level a sales person might be at, they can benefit from the lessons in this classic series. Humorous, and insightful, John Cleese amuses as he teaches us the difference between good and bad sales techniques. Right-way-wrong-way scenarios demonstrate how to be an excellent salesperson before, during and after meeting the customer.

Cutting Edge Communication Comedy Series
A powerful training series covering over 80 workplace topics every workplace needs to address. Short, sharp and funny with simple messages and skills for everyone.

Time Trap II
Help your employees improve their skills with this classic time management training video. A hot topic for businesses today, this will make a direct impact on your bottom line. Time may be relative, but in the business world.

L.E.A.D. with Integrity™: Promoting a Culture of Ethical Conduct
How do you turn a Code of Conduct into a living, breathing part of your organization? Enlist the active, committed involvement of every leader!

The Great Minds Meeting Opener Series
Drawing from the most influential and inspirational figures in history, the Great Minds Series will put your group in the right frame of mind for success.

Presentation is Everything
We've all sat through too-long, confusing and down right boring business presentations. It takes effort, preparation and skill to capture your audience and get your message across. This humorous program will help individuals structure and deliver effective presentations -- and avoid death by PowerPoint.

Paradigm Mastery Series
This five-part video series is designed to help you explore the impact paradigms have on your world. It will stimulate conversation about the future and help develop the hands-on skills needed to create an environment open to change.

Hire For Attitude
How do you hire and retain productive employees? Look at more than just their skills and evaluate their attitude with this helpful training video.

From No to Yes
Nothing comes in handier at a meeting than possessing the art of persuasion. Give managers the skills to get their point across without unnecessary disagreements and delays. It takes less effort to learn the steps presented in this program than it does to solve differences in opinion the old-fashioned way. Come out of a meeting or negotiation with a favorable result.

Employee 101: Respecting the Team
Employee 101: Respecting the Team! provides up-to-date training that will get your new employees off to a great start, and does double-duty as an effective "refresher" for your current team members.

Behavioral Interviewing: Taking the Guess Work Out of Recruiting
Take the guesswork out of interviewing! This excellent new video explains that an interviewer can use the questioning techniques demonstrated to retrieve relevant information based on past experiences.

Awesome
What makes Generation Y different? Take a look at this insightful video that explores one of the largest workforces ever released into the workplace. They work different, they talk different...get to know Generation Y.

A Second Chance
Using beautiful landscape photography, this short film is taken from Robert Frost's famous poem "A Road Less Traveled" and serves as a motivational meeting opener offering the idea that taking a risk or the road less traveled can lead to success.

Assert Yourself
The techniques of assertive behavior are shown in a series of real life situations from in an office, within meetings, to even in a hospital looking both at the wrong way and right way scenarios.

A Passion for Excellence with Tom Peters video
There is a revolution underway, in business government, and education, people are challenging the “gospel,” thinking the unthinkable, and achieving the impossible. Behind it all are people who have a passion for excellence.

Leading By Example
A CRM ReleaseLeading By Example illustrates the difference a mentor and coach can make. Through the dramatic story of Anne Sullivan and Helen Keller, it teaches leaders to identify ways in which they can be more effective models.

A Grander Goal
A CRM ReleaseA Grander Goal takes a striking look at character, bringing to bear that which is at once the simplest and most complex: love and forgiveness. It’s a story of how one man’s unselfish character is providing direction for young unemployed men in Uganda.

Journey To Discovery
A CRM ReleaseJourney to Discovery tells the tale of a successful writer at a crossroads, a man questioning his life from a personal and professional perspective. This heartwarming story (and surprise ending) will help your leaders rediscover the passion from which breakthroughs and innovations arise.

A Better Way
A CRM ReleaseA Better Way takes an intriguing look at three South African retailers, each facing unique challenges to one common concern: increasing profitability. They find increased profits - and more - with customers, vendors and employees by simply shifting from an attitude of competition to one of cooperation.

Law of the Harvest
A CRM ReleaseLaw of the Harvest provides an enlightening look at the true meaning of ’reaping what you sow.’ Viewers meet a potato farmer whose story exemplifies that the technology and quick fixes many of us have come to rely on are no substitute for patience, perseverance and preparation.

I Know Just What You Mean
A CRM ReleaseI Know Just What You Mean explores the difference between listening with the intent to respond and listening with the intent to understand. It underscores the vital importance of diagnosing needs before prescribing solutions.

Mauritius
A CRM ReleaseMauritius is a documentary style program and offers timeless insights designed to create an environment where people subordinate "mine" to "ours", and "now" to "the future", by recognizing the power of diversity.

Max & Max
A CRM ReleaseMax & Max is designed to increase leaders' awareness of the waste of human potential within organizations, and to help create a culture that fosters independent initiative, creativity, and resourcefulness.

Courageous Followers, Courageous Leaders
A CRM ReleaseAs people at all levels become more responsible for taking initiatives to advance organizational goals, the concept of "follower" and "leader" must be redefined. Help shape and advance your team's goals and organization's vision.

Meeting Robbers
A CRM ReleaseSee how organizations can return their ROI on meetings by eliminating barriers to communication and productivity. Make sure every meeting moving forward is more productive than the last.

Verbal Communication: The Power of Words
A CRM ReleaseThe video and accompanying training exercises teach participants how to apply critical communication elements on the job every day to improve personal effectiveness and productivity.

Leadership: What's Trust Got to Do With It?
This original version is an entertaining video providing solid training for managers and supervisors on how to gain trust from employees and encourage involvement, creating a positive and productive work environment.