Join Bob Farrell as he reveals how your leadership can model the "pickle philosophy" for your team. According to Bob, "Leaders are those who SERVE the people who SERVE the customer." Give them what they need and your employees can achieve great things.
Available in DVD and OnlineLeaders seldom get the kind of honest feedback that would be truly helpful. So as a leader, what can you do? This program provides a candid look at what employees really think about their leaders and how it affects their work. It also demonstrates how you, as their leader, can encourage the kind of feedback that really matters.
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Learn how to build trust in your organization! Trust is the foundation of leadership and the way we lead either builds trust or destroys it. Help your leaders to learn these five most important trust behaviors with this updated version:
Openess and honesty
Generousity with praise
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How does a leader inspire employees to become more involved, engaged and productive? Today more than ever, managers are being asked to do a lot more, with a lot less. In this type of work atmosphere it is crucial to have strong leadership skills.
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LEAD NOW! is a comprehensive leadership development system that develops the whole leader by focusing on 21 leadership dimensions. A Dimension Survey helps learners identify what dimensions to focus on first. Dimension videos and corresponding materials then provide the learner with insights, examples and practical instruction that help them develop in the various dimension areas.
The all-time bestseller on group decision making. See the negative impact of "going along to get along". This highly entertaining film explores what can happen when no one truly believes in what they're agreeing to. Don't let your team take "the road to Abilene".
The Practical Coach 2 updates the best-selling employee coaching show ever. This insightful program models practical coaching techniques during three critical times: When you observe GOOD work, POOR work, and a DEAD END.
Your employees want and need certain things from you as their leader. If they get those things, those Leadership Pickles, they'll follow you and achieve great things. But if they don't get them, their belief and respect for you as a leader may begin to slip. Join Bob Farrell as he reveals how your leadership can be a model. According to Bob, "Leaders are those who SERVE the people who SERVE the customer."
Today's leaders face tremendous pressure to solve problems, achieve goals, manage change and improve productivity. But, leaders don't need to have all the answers, they just have to ask the right people the right questions. This video's 5-step process teaches how.
Take a candid look at what employees truly think about their leaders and how that affects their work. Based on interviews with real employees, this honest and impactful program shows leaders how to generate the kind of employee feedback that really matters and helps them have a significant influence on employee productivity and commitment.
Who motivates your leaders to motivate others? You do…here’s how! This compilation of leadership case studies helps build that understanding. Your leaders will gain insight into the little things they can do to make big change happen.
The West Point Military Academy has historically produced phenomenal leaders because of the emphasis it places on character development. This program takes us behind the scenes at the academy and then into some of the country's foremost private and public organizations where West Point graduates now work.
For more than a decade, Joel Barker has helped us deal with change. Today, his message is more important than ever. That's why his best selling classic training program, The Business of Paradigms has been reinvented to meet today's organizations in the ever-changing global business world.
If you could be on the receiving end of your own leadership style, how do you think you'd answer this question: Would I follow me? It's an interesting thought and a very entertaining video where leaders learn effective behaviors and come to appreciate the impact they have on group success.
Would I Inspire Me? is a leadershipvideo that asks, 'what does it take to inspire a team?' It's not charisma. Rather, it's a set of leadership behaviors that provides motivation to employees and can be emulated.
This updated edition of a favorite leadership skills video will show your team leaders how to build trust and create a more productive workforce. See how trust is the foundation of leadership, and the way leaders behave either builds trust or destroys it.
Would you be surprised to learn that self-deception is the #1 obstacle to organizational effectiveness? It's true. It's also true that reducing self-deception may be the single most important step your organization can take toward increased productivity.
This leadership training package expands on the Erik Weihenmayer story by introducing the Whole-Person Paradigm and 4 Imperatives of Great Leaders by looking at problems and their solutions, levels of engagement and opportunities to unleash talent.
Stories capture peoples’ hearts and minds. This program illustrates how leaders can use storytelling to impact such things as creating a shared vision of the future, kick-starting new projects, highlighting lessons learned, and reinforcing the organization’s brand.
...How Getting Everyone on the Same Page Makes Your Organization StandOut.What makes an organization or team stand out? Typically, it's things like clarity, the culture, and direction where the group is headed. This program shows that teams and organizations are more apt to succeed when everyone is clear on: "What we do, Who we are, the Direction in which we're headed".
Conference calls and virtual meetings are widely replacing the face-to-face meeting, yet many lack the skills to make this type of meeting effective. This entertaining video reveals the "virtual rules" both participants and meeting organizers must understand to make their "invisible" meetings productive and efficient.
Dr. Stephen R. Covey, best-selling author of The 7 Habits of Highly Effective People, presents five programs that show leaders new ways of interacting with subordinates so that self-esteem, productivity, and performance are increased.
The ethical character of an organization is established from top to bottom. In this four-part series, Dr. Stephen Covey uses real-world stories that reveal important truths regarding leadership, integrity, cooperation, and problem solving.
Mentoring is critical in today's organizations, but how do you learn to be a better mentor? What about the people being mentored - the mentees? How can they maximize the benefits of the time they invest?
Get them ready and enable the newly promoted supervisors to capitalize on their full potential and minimize any apprehensions as a result of advancement. Help them apply the lessons exemplified in this thought-provoking training course.
This program addresses the nine most common mistakes that could result in costly employment law and wrongful termination litigation. Because of the increased frequency of litigation in the workplace, this is a must-see for your leadership team.
Tearing Down Walls uses the Berlin Wall as a metaphor for the barriers that exist between individuals, teams, departments, or even between an organization and its customers by eliminating miscommunication, distrust, and stereotyping.
With a trifecta of billion dollar ventures to his credit, tech icon Jim Clark was not always defined by his successes. In fact, learning from his failures and overcoming adversity is to what he attributes the majority of his achievements. Learn how he became “self-aware” and how it helped him change his attitude and direction to help both himself and his organizations win.
Take employees on a journey to better understand what it takes to get people to change their behavior. In this six-minute video, viewers will learn about insightful strategies for influencing change through proper hand hygiene.
To fully address consumer needs one must exude passion, motivation and a personal commitment to delivering exceptional service. Train your employees to understand how individual actions ultimately impact the customer with this heartwarming true story.
With four generations now active in the workforce, leaders are faced with managing an array of misunderstandings, frustrations and conflicts that can put pressure on productivity. To be effective, leaders need a better grasp of how generational differences impact working relationships and how to manage appropriately for results.
Managers need feedback to improve but they may not always like what they hear. Great managers seek feedback and are open to change. Make sure employees understand how to give managers feedback to help them improve.
Each program in this series follows two supervisors who address everyday workplace concerns. Step-by-step guidelines are presented regarding a specific soft skill and how its application can help improve efficiency, raise morale and enhance productivity.
Provide employees with the skills they need to effectivly create a "feedback culture" within your organization where giving and receiving feedback becomes a normal part of day-to-day business, therefore improving moral, empowering teams as well as quality of your service.
Retail management requires constant skillset sharpening. This in-depth leadership training will enhance and develop the following skills: paraphrasing, giving performance feedback, facilitating meetings, and conflict resolution.
As a company grows and expands, you will face difficult times. Often these challenges will require last minute, crucial, business altering decisions. But how will your team react under such times of pressure? Will they make the right choice or fail resulting in loss of income or worse?
Calm Effectiveness captures the benefits of Dr. Robert Cooper’s groundbreaking approach that helps one tap into their hidden potential allowing. Viewers will learn to excel in a changing world. And they will do it with more energy, focus, and serenity.
Benefit from The Power of One; a groundbreaking approach that unlocks hidden capacity to win in a changing world. With crystal-clear questions, uncommon wisdom, and proven solutions to work smarter, not harder – with more trust, initiative, integrity, and values.
Hiring good employees isn't enough in today's tight, competitive labor market. Managers and their organizations must also focus on strategies for keeping their best employees on the job. This timely video development program focuses on how to keep your best employees loyal to your organization.
Teamwork in Crisis is the unforgettable story of the crash of United Airlines Flight 232 and how the unprecedented teamwork of all involved turned what could have been a major tragedy ...into a miracle.
Engage employees and managers with this motivational safety training bestseller that follows Captain “Sully” Sullenberger as he relives the day, which began like any other, where he was forced to land US Airways Flight 1549 on the waters of New York’s Hudson River, saving all 150 passengers onboard.
Andy Grove has been one of the most innovative business leaders of all time and has developed a finely tuned set of leadership survival skills. Stream this video ahead of the next leadership meeting and help viewers to hone listening skills and understand data-rich analysis and emotion free decision making.
With the lessons presented in this video, viewers will discover proven strategies on how to prioritize and manage time to effectively steer themselves in the directions of both short and long-term goals.
Learn the secrets to attracting loyal team members and building successful and innovative teams from two of the world’s sweetest entrepreneurs, Ben Cohen & Jerry Greenfield, founders of the uber-successful Ben & Jerry’s Ice Cream.
Ben Cohen & Jerry Greenfield were two hippies who created an ice-cream empire in the unlikely cold-climate of Vermont. They learned they could create a business that would support its community, help the environment and empower employees.
People often have a different perception than we’d like them to see. With this inspiring video, viewers will understand exactly what it means to confront their own values to discover what is most important.
Destructive comments undermine organizational initiatives by contradicting them and making them appear inauthentic. Empower employees with the ability to refrain from such costly behavior with this program.
Henry Ford was a legendary entrepreneur. He had a dream of being able to make high quality and inexpensive cars that he could sell to everybody. Ford knew the key to making them affordable was to find a cost-effective way to mass produce them. Take a look back and learn from a pioneer in innovation.
Individuals have direct control and influence over their own environments. Learn that through self-knowledge and self-control, we can move forward with a clear vision of success in mind and control our own destiny.
Arguably America’s greatest CEO, Jack Welch has taken General Electric to never before seen heights, increasing revenues to over $100 billion annually while increasing GE’s complexity and diversity in overseeing 21 major businesses.
When good work is rewarded, an example of success is highlighted for the rest of the team to see and precedent for excellence is established. Learn from this philosophy and more from Jack Welch, the mastermind behind GE’s exponential growth in the late 20thcentury.
Tech mogul and billionaire Jim Clark, founded Netscape, the first online web browser for the masses. From this in-depth case study, viewers will learn from a successful entrepreneur who was able to confront his shortcomings on his way to create three billion dollar companies.
Howard Schultz, founder of Starbucks, feels strongly about leadership and the role of human resources. He has been applauded for giving part-time workers health benefits and stock options. Watch his story in this online training that focuses on establishing an engaged and lasting culture.
How do you manage and lead during crises or persistent stress? How do you lead your team toward success overcoming an always changing business landscape? Learn from the leadership lessons embodied in the story of Polar Explorer Ernest Shackleton.
For organizations wanting to increase the level of teamwork and cooperation amongst leaders and teams, look no further than the proven methods presented by Executive Coach Marshall Goldsmith. He shares with viewers his FeedForward initiatives that have helped companies build successful teams without wasting time.
When does competition become counterproductive? We are so competitive that sooner or later winning becomes such a priority that we often forget to ask ourselves this question: Is it worth it? See why the number one problem among successful leaders is actually winning too much.
Michael Dell is the founder and CEO of Dell Computers and a pioneer in the eCommerce industry. In this case study focusing on the importance of creativity and innovation, watch and learn from Michael Dell who is a genius in discovering opportunities and eliminating inefficiencies.
Anita Roddick built The Body Shop into a global empire. A compassionate, irreverent “cause marketer,” She believed her business had the distribution channels and strength to help change the world for the unfortunate. Watch her story and inspire the leaders in your organization.
Ray Kroc was tireless, brash and intuitive and although he didn’t invent hamburgers, he helped make McDonald’s and international icon by creating a restaurant experience that could be replicated through franchises. He systemized the entire operation for uniformity from cleanliness to quality specifications that even prescribed the exact cut of a French fry.
Communicating effectively is the key to the success of any organization. Learn how by immersing himself in feedback from customers, colleagues and competitors helped Steve Case construct the foundation for the first mainstream internet service providers, America Online.
Time is arguably the most important commodity in the modern business climate. But how do teams remain productive without being slowed down by time-consuming, costly and continuous team building activities? Find out from Executive Leadership Coach, Marshall Goldsmith.
Founder and former CEO of Walmart, Sam Walton ranks as one of the most successful entrepreneurs of the 20thcentury. Discover his secrets of success and leadership and learn how he was able to build the world’s largest discount retailer.
Thomas Edison registered 1,093 patents over his lifetime and was no stranger to innovation. This case study focuses on his creativity and innovation throughout the years and will inspire leaders in your organization, helping them go from ideas to commercial applications.
John Cleese stars in the management training classic, The Unorganized Manager. This epic tale conveys the vital importance of effective time management in a way that is creative and humorous. Our disorganized manager gets a second chance from St. Peter (John Cleese) after creating strife for himself and everyone around him with ineffective time management. Over the course of the series, he will find tools and techniques
Looking to inspire a handful of executives? How about thousands of sales and customer relations representatives? Experience immediate and long-term results with The Winning Coaches Series of thought-provoking training and content.
In most of today’s organizations, authority is only one segment of a motivational formula used by the most effective leaders. Football’s winning coaches Mike Ditka, Sean Payton, Rex Ryan, and Bobby Bowden tell you how to be a successful leader!
Learn how to resolve employee conflicts peacefully and without making enemies through the effective management intervention techniques as characterized in this new release on conflict resolution for the workplace.
Build a high performance team that can innovate and produce during times of change. Ensure productivity across ranks and prevent infighting and inertia from getting in the way with this high performance training program.
This inspirational training illustrates a fundamental truth: diversity is the key to creating wealth and success for all. This program explores connections between diversity and innovation and is a perfect fit for managers and executives who want to understand how diversity will effect the bottom line.
You don't have to create your industry's next paradigm shift to be a pioneer. But you can succeed if you know how to spot emerging paradigms and have the intuition, courage and persistence to bring them into practical application. Learn to identify the essential traits of these trailblazers, and how you too can become one.
Leading More With Less is about setting an outstanding example, demonstrating a strong work ethic and showing great enthusiasm for the job. Overall if your leaders set a high standard, your employees will follow their lead.
Since its release, this compelling training, hosted by Dewitt Jones, has been in high demand. It's a beautifully photographed program that encourages everyone to look beyond the ordinary, and focus on the passions that motivate and drive us to succeed.
This special edited-version of the classic CRM Learning program, Teamwork in Crisis, tells the amazing story of United Airlines Flight 232. In less than ten minutes, the video shows how teams in the cockpit and on the ground resisted panic when the plane experienced potentially catastrophic mechanical failure...leading to an outcome far better than anyone would have predicted.
Compliance is Just the Beginning presents an easy-to-learn approach that will help employees at all levels make better ethical decisions and avoid the many consequences that come with doing the wrong thing.
If your employees are happy, your customers will be happy! This customer service video will help put your employees in the right frame of mind to make positive changes for themselves and one another and in turn provide great customer service to each and every customer.
Performance appraisal meetings are often dreaded by both the managerand the employee. However, handled correctly, the appraisal meeting can be an invaluable opportunity to learn, grow, and increase motivation - on both sides of the table.
Don't let opportunities for praise slip through the cracks. Employees who routinely meet job demands MUST be considered company assets. This training discusses the importance of recognizing and appreciating employees who meet expectations.
A DVD-based course to build a culture focused on results. This program is based on Randy Pennington's award-winning book, Results Rule! Build a Culture that Blows the Competition Away praised as "real advice that will actually show you how to improve your results."
To many managers, managing performance means holding an annual appraisal and little else. In today's modern and high pressure workplace, it is all too easy for a manager to forget that their primary responsibility is to get the best out of those they manage on a daily basis.
Can you imagine a workplace where people really want to come into work every day? The Life is good training video features a unique t-shirt and hat company where fun, customer service, and enthusiasm are in charge!
Utilize the tools and examples shown in this series and inspire your people to rise above the average benchmarks and truly create Workplace Excellence. This series consists of ten programs that showcase best practices regarding management, leadership, motivation, teamwork, communication, innovation and more!
Be inspired to develop a powerful vision and values to motivate others. Learn how to present a powerful vision with clear goals, personalize it, and understand how best to align people to an evolving focus.
Discover the behaviors, attitudes and strategies of outstanding leaders. With this training, your leaders will know how to lead by example, project passion, reach through to your people to help them reach both team and individual goals.
Find out why some people love coming to work and doing their best. This program explains how to create a fun-loving culture and make the workplace desirable using light, color and design. Discover team building activities and learn how to foster staff creativity.
Learn how to communicate effectively to achieve best results.Promote open and honest communication through the sharing of information while discouraging gossip. Employees on all levels will understand how to build collaborative relationships and, should it arise, resolve conflict productively.
See the difference when people want to provide exceptional service. Learn that when you’re passionate about your work, making a positive first impression, giving a warm greeting or responding quickly to questions will flow naturally.
Inspire everyone to be creative, offer suggestions and make improvements. Identify opportunities to improve and teach employees and leaders how to develop and brainstorm new ideas by learning how to replicate the proven success of others.
Find out how easy it is to make a difference at work and for the environment. Implement green initiatives and help your organization to give back to the community. This program shows how to target initiatives, onboard staff for a full commitment to change.
Motivate people, develop skills and improve work performance. Learn how to give immediate recognition and feedback, be creative and constructive with both recognition and criticism, and the importance of regular performance appraisals.
Discover how healthy people with work/life balance will be happier and more productive. When through this training, staff will understand the benefits of exercise, the pitfalls of a sedentary lifestyle, and be more proactive about health and safety in the workplace.
Find out how to be a respected and award winning employer. Focus on creating a culture of pride, attract the best talent, promote a culture of development, and increase the flexibility and adaptability of your organization.
Overcome conflicts and create productive teams. Dramatized case studies featured in this innovative and relevant training will help develop effective communication and leadership skills across all levels of your organization.
Develop leaders from your management team. With this training, teach them how to open lines of comunication between management and staff, demonstrate how to give feedback and manage upwards, all while learning to empower and motivate.
Diversity and different work styles can often lead to disagreements and a clash of personalities. Giving and receiving feedback is a major element in succesful conflict resolution, but can only exist with open communication. Learn how to keep communications line open and effectively manage disagreements with this program.
Seamless, on-the-spot problem solving doesn't need to take years of experience to develop. This training demonstrates effective listening and teaches employees how to apologize appropriately. Make sure your staff understands how to solve problems without placing blame.
Harassing and bullying behaviors represent the epitome of a difficult situation for any organization. Teach staff and teams on any level that harassment will not be tolerated, and utilize this program as a tool to discuss actions and consequences as well as prevention strategies. With this training, employees will be able to recognize sexual harassment early, and know what to do should they witness or be the victims themselves of any unwarranted, harassing behaviors.
Tough times fall upon every organization. Sadhana Smiles, CEO of Harcourts and Director of RealChange, explains how to review company financials and monitor market fluctuations to optimize profitability in less than optimal business environments.
Dewitt Jones says passion is a critical piece in achieving and surpassing our goals and expectations. Fueling your passion can make an insurmountable difference to your company, community, family, and to your life on a personal level
A classic from John Cleese, this hilarious, over-the-top Video Arts film starring Hugh Laurie of TV's "House" fame addresses the importance of good internal customer serviceand how it dramatically affects external customer satisfaction. While the scenarios may be wildly exaggerated, the messages behind them really hit home.
Whatever level a sales person might be at, they can benefit from the lessons in this classic series. Humorous, and insightful, John Cleese amuses as he teaches us the difference between good and bad sales techniques. Right-way-wrong-way scenarios demonstrate how to be an excellent salesperson before, during and after meeting the customer.
Help your employees improve their skills with this classic time management training video. A hot topic for businesses today, this will make a direct impact on your bottom line. Time may be relative, but in the business world.
We've all sat through too-long, confusing and down right boring business presentations. It takes effort, preparation and skill to capture your audience and get your message across. This humorous program will help individuals structure and deliver effective presentations -- and avoid death by PowerPoint.
This five-part video series is designed to help you explore the impact paradigms have on your world. It will stimulate conversation about the future and help develop the hands-on skills needed to create an environment open to change.
Nothing comes in handier at a meeting than possessing the art of persuasion. Give managers the skills to get their point across without unnecessary disagreements and delays. It takes less effort to learn the steps presented in this program than it does to solve differences in opinion the old-fashioned way. Come out of a meeting or negotiation with a favorable result.
Take the guesswork out of interviewing! This excellent new video explains that an interviewer can use the questioning techniques demonstrated to retrieve relevant information based on past experiences.
What makes Generation Y different? Take a look at this insightful video that explores one of the largest workforces ever released into the workplace. They work different, they talk different...get to know Generation Y.
Using beautiful landscape photography, this short film is taken from Robert Frost's famous poem "A Road Less Traveled" and serves as a motivational meeting opener offering the idea that taking a risk or the road less traveled can lead to success.
There is a revolution underway, in business government, and education, people are challenging the “gospel,” thinking the unthinkable, and achieving the impossible. Behind it all are people who have a passion for excellence.
Leading By Example illustrates the difference a mentor and coach can make. Through the dramatic story of Anne Sullivan and Helen Keller, it teaches leaders to identify ways in which they can be more effective models.
A Grander Goaltakes a striking look at character, bringing to bear that which is at once the simplest and most complex: love and forgiveness. It’s a story of how one man’s unselfish character is providing direction for young unemployed men in Uganda.
Journey to Discoverytells the tale of a successful writer at a crossroads, a man questioning his life from a personal and professional perspective. This heartwarming story (and surprise ending) will help your leaders rediscover the passion from which breakthroughs and innovations arise.
A Better Way takes an intriguing look at three South African retailers, each facing unique challenges to one common concern: increasing profitability. They find increased profits - and more - with customers, vendors and employees by simply shifting from an attitude of competition to one of cooperation.
Law of the Harvestprovides an enlightening look at the true meaning of ’reaping what you sow.’ Viewers meet a potato farmer whose story exemplifies that the technology and quick fixes many of us have come to rely on are no substitute for patience, perseverance and preparation.
I Know Just What You Mean explores the difference between listening with the intent to respond and listening with the intent to understand. It underscores the vital importance of diagnosing needs before prescribing solutions.
Max & Max is designed to increase leaders' awareness of the waste of human potential within organizations, and to help create a culture that fosters independent initiative, creativity, and resourcefulness.
As people at all levels become more responsible for taking initiatives to advance organizational goals, the concept of "follower" and "leader" must be redefined. Help shape and advance your team's goals and organization's vision.
This original version is an entertaining video providing solid training for managers and supervisors on how to gain trust from employees and encourage involvement, creating a positive and productive work environment.