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Difficult People and Situations: Leadership Sins
Program length: 22:00

Leadership requires awareness, open communication and the ability to empower others. Leadership Sins is part of the Difficult People and Situations Series.

In this case study, David is unaware of how disempowering his behavior has become. Anne gives David specific feedback and he improves.

Difficult People and Situations: Leadership Sins is broken down into two three informative sections:

Part 1: The Sins

David doesn't discuss and agree on the way they will work together, doesn't listen and continually interrupts, fails to acknowledge good work, invades personal space, is inflexible about the way things are done, and is oblivious to Anne's body language and the impact of his own behavior.

Part 2: Feedback

Anne gives David specific feedback about his behavior and how it makes it hard for her to work effectively. David acknowledges the feedback and accepts the need to change.

Part 3: Empowerment

David discusses career goals with Anne and brings out her motivation.

Key learning points:

  • Open communication and listening
  • Giving feedback and managing upwards
  • Supervising to empower and motivate
  • Career goal discussions

Languages: English

 

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