Emotional Intelligence provides an excellent overview of this topic and includes commentary from emotional intelligence experts Daniel Goleman, Peter Salovey and others.
Learners see organizations such as Kaiser Permanente, State Street Bank and Nichols Aluminum where training in emotional intelligence is being used to help employees create better, more productive working relationships. Through interviews with various employees, participants will see how emotional intelligence competencies can be combined with other knowledge and technical capabilities to increase one's overall effectiveness and productivity on the job.
Through the video and workshop, participants will learn the five EI competencies:
PURCHASE PACKAGE INCLUDES: