Overcoming Disempowerment
Program length: 07:00
30 brand new programs added to the Cutting Edge Communication Comedy Series for 2016. Now choose from 80 hilarious and effective training programs that will boost learner engagement and productivity.

Key Learning Points

  • DON’T: Be dismissive
  • INSTEAD: Acknowledge effort
  • DON’T: Give insensitive feedback
  • INSTEAD: Be constructive and supportive
  • DON’T: Focus on weaknesses
  • INSTEAD: Accentuate the strengths
  • DON’T: Make unreasonable demands
  • INSTEAD: Set realistic goals

Synopsis

Marcus coaches Carol about respect after a complaint Michael has made against her. But when Michael asks Carol for feedback, she is harsh and rude, prompting another complaint. Marcus helps Michael deal with his negativity and introduces the black box, encouraging Michael to put his thoughts into the box. Marcus goes through the same process with Carol who is in awe of Marcus’ inspirational speech.

This episode begins with Carol and Marcus discussing a complaint that Michael has made against her for an inappropriate incident. Marcus reinforces the importance of respecting personal space. Shortly after this Michael asks for Carol’s feedback on a completed report. Carol’s feedback is abrupt and negative, prompting Michael to complain to Marcus about Carol again. Marcus helps Michael deal with his negativity by asking him to say some positive things about Carol and introducing the notion of the black box. Michael is encouraged to write down his negative thoughts and put them in the box. Marcus helps Carol to reassess after citing the positive things Michael had to say. Carol is very impressed with Marcus - and thinks he should be making speeches.


Cutting Edge Communication training videos are designed to provoke discussion and response. Contemporary, fast paced, short, character driven, sitcom-style comedies, these courses take an innovative approach to reaching today's learners. Through laughter, discussion and reaction, we can all develop a more transparent and shared vision of how we wish to behave, how we manage ourselves, and how we cooperate with others.

While some find them insensitive or even outrageous, the vast majority of viewers and participants have found them to be refreshing, stimulating and ideal for injecting energy and enthusiasm back into learning.

For information on other titles in the Cutting Edge Communication Series, please CLICK HERE.


Languages: English

 

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