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Workplace Excellence: Passion for Service Excellence
Program length: 12:00

Workplace Excellence: Passion for Service Excellence is part of the Workplace Excellence Series, a set of documentary case study programs filmed in best practice organizations - an online recruitment business, a travel business, a city government and a school.

Meet the managers and staff who provide powerful insights and strategies for business success and staff satisfaction. Discover how these organizations achieved workplace excellence and put these strategies and best practices into action within your organization.

Learning Objectives

See the difference when people want to provide exceptional service. Passion for Service Excellence covers the following training points:

  • Be passionate about your work
  • Make a positive first impression
  • Warm greeting
  • Fast response
  • Professional image
  • Build friendly relationships
  • Know your product
  • Understand needs and deliver solutions
  • Turn complaints into commendations

Languages: English

 

A 7 Dimensions release

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DVD, USB*, ONLINE & Support Materials
Purchase $495.00
Series Purchase $2,970.00
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