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Motivate your frontline customer service providers with the words customers love to hear. Sound of Service is a 2-part compilation of words and images set to inspiring music:
The Meeting Opener segment sets the stage for customer service training by reminding trainees that "customers are not an interruption to what we're doing, they are the purpose of our work". (2 minutes)
The Meeting Closer segment contains service basic skill points trainees can put to use right away. (2 minutes)