Harness the enthusiasm and energy of new hires by plugging them into your organization’s culture and expectations.
Orientation training videos
This customer service film is our top selling program. It's loaded with humor, touching stories, fun graphics, and great music that all work together to deliver the powerful message: "take care of your customers." Bringing the enthusiasm and profound wisdom of Bob Farrell to your next meeting is a sure-fire way to transform your team into a bunch of pickle-givers!
What makes The Guest 2nd Edition training stand out from all other Customer Service training programs is its memorable approach to the simple yet profound message: treat your customers like guests in your home. Take a look at the updated remake and see why it's been a highly sought after best-selling show since it hit the market.
Consciously Overcoming Unconscious Bias is a conversational, easy-to-use program that shows how unconscious bias, micro-inequities, and micro-affirmations overlap in the workplace. It presents all three topics simultaneously, facilitating their understanding.
Moment of Truth will help your organization promote a culture of honesty and ethical behavior. It features realistic settings, from employee theft to false financial reporting and provides employees with four practical questions they can apply to any ethical dilemma.
The What Do You Say? video is a unique program that boldly addresses awkward, difficult, and even uncomfortable Customer Service situations by offering employees the right words to say when they're in these encounters. Presented from a customer's perspective, this video will reinforce your service standards and enhance any Customer Service training you currently provide.
A common-sense program designed to put people - especially those entering the workforce for the first time - on the path to becoming highly valued employees. It provides a basic overview of what it takes to be seen as accountable, focusing on specific day-to-day workplace behaviors.
Go on tour with, THE PAPERBOYS, a popular Northwest folk rock band and find out how they combine preparation, teamwork and connecting with their audience to grow their fan base and achieve success. WE'RE IN THE BAND is a great way to re-energize your employees and inspire them to, "come to perform," everyday.
This updated program helps employees understand how the effects of bullying on victims can manifest into very real physical and mental health issues. Prevent bullying and harassment from robbing the some of the brightest employees of a voice in the organization.
Lead your new talent through a complete orientation guide that explores the four most important and core components of business: Company, Rules, Manager and Employee. Both the manager and employee will benefit from understanding how to present their ideas clearly, how to be effective, and how to get the most out of their important and respective roles.
Through the lens of real situations, this harassment video addresses a wide range of issues from gossip to sexual harassment and invites team members to make good choices at work. This best seller also polls viewer's opinions on the problems surrounding harassment and respect.
Provides loss prevention training specifically for your retail sales associates. The program covers employee theft as well as the many internal and external factors that affect shrinkage in retail.
Viewers will learn how to build key employability skills. The Cutting Edge Success at Work Series is made up of ten enjoyable training programs to help career starters to achieve success at work and develop skills to give an edge to overcome at work challenges.
This new training video is designed to sort out those ethical dilemmas in the workplace that we just aren't sure of how to handle. Common ethical dilemmas are presented along with all of the rules and regulations you need to be familiar with to protect your workplace from unethical behavior.
The Good Company training video is a motivational, musical meeting opener featuring famous folks at their first jobs. This fast-paced catchy music video is a fun-filled way to remind your employees that no matter where they are in their career, success happens one step at a time.