PERFORMANCE MANAGEMENT
Even when goals are embraced and objectives are clear, intervening to adjust performance is always part of a manager’s job.
Performance Management Training Video
Positive Discipline
A CRM ReleaseMost managers dread addressing performance issues with subordinates. Positive Performance Coaching is achievable ...when supervisors and managers have the right training. Positive Discipline provides a straight-forward 5-step process for resolving tough performance problems in a win-win manner.
The Practical Coach 2
A Media Partners ReleaseThe Practical Coach 2 updates the best-selling employee coaching show ever. This insightful program models practical coaching techniques during three critical times: When you observe GOOD work, POOR work, and a DEAD END.
Painless Performance Improvement
A Media Partners ReleaseAre you looking for a simple, yet proven technique to help employees improve their performance without drama, pain and conflict? Look no further than this training comedy -- focused specifically on the challenges of developmental conversations.
Pygmalion Effect: Managing the Power of Expectations
A CRM ReleaseLimited expectations bring limited results. High expectations lead to exceptional results. That's the basic principle behind this compelling program. Learn the four ways managers can communicate expectations to their employees.
MANAGER MOMENTS: Interviewing and Termination Do's and Don'ts
A Media Partners ReleaseFor managers, the risks of being fooled into hiring the wrong person, or stepping on a potential legal landmine in the interviewing and termination process are real. This micro-learning series provides short blasts of practical wisdom that will hlep replace dread and anxiety with focus and confidence.
Keeping the Good Ones Video
A Media Partners ReleaseThis management training video should simply be considered Management 101. This groundbreaking film takes us into the world of a seasoned manager who is learning that his team are "people first, and employees second." Whether you're a new manager who is learning the ropes or a seasoned manager who wants a fresh perspective on what managing people is all about, this video is a must-have for your library.
After All, You're The Supervisor!
A CRM ReleaseAfter being promoted to supervisor, how does one move from individual contributor and co-worker to "boss"? Here are 9 important things to remember. This comprehensive training video is full of practical advice for supervisors who must transition from friend and colleague, to a position of coach and leader.
Discussing Performance
A CRM ReleaseFor many managers and employees, performance reviews are nightmares to be avoided. Through a realistic scenario showing both sides of a performance discussion, this program explains how to make them painless, but effective, for both parties concerned.
Courage to Coach™: A Common Sense Approach to Confronting Difficult Employee Performance Issues
Effective coaching is the single most important factor in employee development today. This program turns common sense into common practice with a four-step process that can be applied to any employee performance situation.
Supervisor on the Scene: Coaching for Performance
This program focuses on a specific soft skill for supervisory and managerial development training. Shows supervisors how they can create a positive and productive environment, and how to give constructive feedback.
Would I Follow Me?
If you could be on the receiving end of your own leadership style, how do you think you'd answer this question: Would I follow me? It's an interesting thought and a very entertaining video where leaders learn effective behaviors and come to appreciate the impact they have on group success.
Sam Glenn Series
This three part series, featuring Sam Glenn, is a hilarious and refreshing approach to dealing with change, challenges, the unexpected and negative people. Your staff will love it!
On a High Note with Laura Goodrich
An inspring program about the importance of knowing yourself, where you want to be and finding the commitment to get there. Join bestselling author Laura Goodrich as she dives into key concepts that will help us achieve our goals.
Taking Care of Your Future Is...™
Communicating effectively, working well with others, staying positive and flexible in the face of change—these are essentials for helping new employees become productive as quickly as possible. Stimulate discussion about what it really takes to succeed in a career.
Giving Managers Feedback
Managers need feedback to improve but they may not always like what they hear. Great managers seek feedback and are open to change. Make sure employees understand how to give managers feedback to help them improve.
Legal Briefs™ Discipline & Termination: Improving Performance & Reducing Liability
Although discipline and termination decisions are common areas of legal exposure, it is too often that managers don't have the proper training to handle these fundamental managerial responsibilities appropriately. The result can be expensive, time-consuming litigation.
Giving Feedback - Basic Skills
Discover how to structure feedback so that it is specific, balanced and timely. By the end of this program, participants will know why everyone has an inherent responsibility to provide constructive feedback to others.
Giving Feedback - Advanced Skills
By the end of this program, participants will have a firm understanding of the four most difficult situations they will encounter when giving feedback and be able to act appropriately and efficiently when dealing with them.
Receiving Feedback - Basic Skills
People are often embarrassed when receiving positive feedback. They can also be fearful and defensive when faced with negative feedback. After watching this video, they will be able to easily digest criticism, learn from it, and accept praise with grace.
Receiving Feedback - Advanced Skills
This video demonstrates skills and techniques viewers can use to handle difficult situations when receiving feedback. Learn how to overcome personal attacks and dig deeper to understand vague feedback with this program.
Documenting Discipline II
Provide steps to ensure solid, consistent documentation procedures throughout your company. Give your managers a fair and consistent way to deal with negative employee behaviors with four practical steps and great real-world advice.
Documenting Discipline (MANUFACTURING)
Specifically for the industrial workplace, this is a program designed to guide managers through what is often an aggravating and nerve-racking process. Documenting discipline correctly is key to maintaining a positive work environment.
Care and Candor: Making Performance Appraisals Work
Performance appraisal meetings are often dreaded by both the manager and the employee. However, handled correctly, the appraisal meeting can be an invaluable opportunity to learn, grow, and increase motivation - on both sides of the table.
Love and Profit
We really like this program. James Autry dares to be different by providing clear guidelines for leaders who want to rebuild a sense of trust within their organizations.
Customer Service: But I Don't Have Customers!
If your employees are happy, your customers will be happy! This customer service video will help put your employees in the right frame of mind to make positive changes for themselves and one another and in turn provide great customer service to each and every customer.
Time Management: A Productivity Plan
Bob Peterson, our good natured sales manager faces his worst enemy, time wasting. in Time Management: a Productivity Plan, a coworker helps him sort through the proverbial junk in his office and Bob shows us that streamlining the day-to-day activities can be done.
Johnny the Bagger®: A True Story of Customer Service
To fully address consumer needs one must exude passion, motivation and a personal commitment to delivering exceptional service. Train your employees to understand how individual actions ultimately impact the customer with this heartwarming true story.
The Human Touch: Performance Appraisal II
As a manager, conducting performance appraisals is one of the most important opportunities you will have to help your employees, yourself, and your company. Done correctly, performance appraisals can help close the gap between the actual performance of your employees and the performance needed to meet corporate objectives.
Looking Forward: Your Performance Appraisal
Everyone knows that managers need to be trained to lead successful performance appraisal meetings. But did you ever consider the other side of the table? Your employees are a critical piece of the puzzle.
Handling Tricky Appraisals
Appraisals can be constructive, destructive or useless. Your contribution directly impacts the outcome.
Workplace Excellence: Innovation & Continuous Improvement
Inspire everyone to be creative, offer suggestions and make improvements. Identify opportunities to improve and teach employees and leaders how to develop and brainstorm new ideas by learning how to replicate the proven success of others.
Workplace Excellence: Recognition & Feedback
Motivate people, develop skills and improve work performance. Learn how to give immediate recognition and feedback, be creative and constructive with both recognition and criticism, and the importance of regular performance appraisals.
Building Your Personal Brand
Sadhana Smiles, Director of RealChange shows how to build a positive personal brand through explaining new approaches to social networks and explains the importance of giving back.
A Leader's Guide to Delegating
A CRM ReleaseWhat's every top manager's secret to success? In a word: delegate, delegate, delegate. What does the reluctant delegator need? A foolproof 5-step process for making sure that tasks are delegated correctly and the end result is successful.
Career Management and Talent Review
Successful HR consultant, Peter Wallbridge gives practical tips for senior managers to plan succession and future roles through the use of a talent review process.
Managing Disruptive Conduct
Peter Wallbridge defines disruptive conduct and how to handle complaints about colleagues and when to perform an HR intervention. Understand the issues and ensuring a code of conduct with this program.
Performance Appraisals
Peter Wallbridge expert HR consultant Peter Wallbridge speaks on conducting appraisals to ensure best outcomes and how it is the responsibility of the appraiser to meet the employee on common ground with regard to goal-setting.
Laying Off and Redeploying People
Manage challenges and sensitivities surrounding layoffs and redeployment effectively. Peter Wallbridge explains the key is remaining consistent to policy.
Reward and Remuneration
Expert HR Consultant Peter Wallbridge instructs viewers that the key to consistency and transparency can be found through maintaining fair and thorough strategy and policies.
Skills for Managing Redundancy and Layoffs
Companies change, roles change and some people just don't perform. HR Expert Peter Wallbridge explains how to determine if the redundancy is genuine.
The Problem of Nightmare Staff
Sadhana Smiles explains how there are a range of strategies for dealing with problem staff; showing how to understand a person's position and how to reduce emotion and seek input.
Planning and Scheduling for Results
Jan Durrans, a Senior Vice President, has had years of experience developing the most efficient ways to manage projects and achieve success. Learn strategies from an efficiency champion.
Setting Goals to Stretch and Grow
Senior VP Jan Durrans provides a powerful set of key practices to adopt to ensure the successful development of staff. She explains how to use clear and specific goals to help team members succeed.
Cutting Edge Communication Comedy Series
A powerful training series covering over 80 workplace topics every workplace needs to address. Short, sharp and funny with simple messages and skills for everyone.
Time Trap II
Help your employees improve their skills with this classic time management training video. A hot topic for businesses today, this will make a direct impact on your bottom line. Time may be relative, but in the business world.
Understanding Accountability
Managers expect their people to be accountable. Accountability starts at the top.
