Produced by Video Arts, the humorous Performance Matters: The Need for Constructive Criticism presented by John Cleese is set in the offices of a district council, where an oversight in preparing for a meeting leads to the rejection of a sensitive planning application.
Rather than establishing what had happened and taking action to put it right, the officer makes a series of clumsy attempts to discipline the assistant - including telling him off in front of junior colleagues, failing to agree on what had gone wrong and criticizing them personally. Learning how to handle the situation correctly means understanding how the problem arose, and the assistant is able to suggest a means of avoiding such mistakes in the future.
Languages Available (sold separately): English
A Video Arts release