Positive Discipline
PERFORMANCE MANAGEMENT | a CRM Release
Program length: 24:00

What is the best part of being a leader? Dealing with people! What is the worst part of being a leader? Dealing with people! Positive Discipline: How to Resolve Tough Performance Problems Quickly...and Permanently teaches how to address performance problems, help uncover workable solutions and promote employee accountability.

While being a manager has its many advantages, it comes with the task of monitoring employee performance and addressing performance problems when they arise. Based on the 5-step model outlined in the book by Eric Harvey and Paul Sims, this program is a training resource your organization will find invaluable!

This highly effective training tool teaches supervisors how to prepare for an employee performance improvement discussion, manage the discussion appropriately (and legally), place ownership of the problem's resolution with the employee, and get the desired outcome without losing employee commitment through the 5-step model:

  1. Identify the Problem - the gap between the actual & desired behavior.
  2. Analyze the Problem's Severity - determine the impact and consequences if not corrected.
  3. Discuss the Problem - talk to the employee and gain their agreement on a solution.
  4. Document the Discussion - the history of the problem and what was said and agreed upon.
  5. Follow-up to Monitor Results - recognize improvements, or take action if it hasn't resolved.


The film's vignettes are set in different work environments and feature three different performance situations. Accompanying workshop materials include role-play activities, job aids (such as a conversation planner) and more.

Also Available:
Painless Performance Improvement
Discussing Performance
The Practical Coach 2


Languages: English, French, French Canadian, German, Italian, Portuguese (subtitle), Simplified Chinese (subtitle), Spanish, Swedish (subtitle), Traditional Chinese (subtitle)

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DVD, USB*, ONLINE & Support Materials
Purchase $945.00
Purchase $945.00


If you need more information or have any questions, please contact us at 1-800-408-5657.

This program is available through Media Partners Plus, our streaming subscription platform which offers hundreds of premium streaming and eLearning courses, 24/7, for a low monthly price. READ MORE about it, or call at 1-800-408-5657 us to set up a FREE 30 DAY TRIAL today!

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