Our courses help both managers and employees create successful personal development plans which align their skills and strengths with their organization's overall objectives.
Personal Effectiveness Training Videos
This customer service film is our top selling program. It's loaded with humor, touching stories, fun graphics, and great music that all work together to deliver the powerful message: "take care of your customers." Bringing the enthusiasm and profound wisdom of Bob Farrell to your next meeting is a sure-fire way to transform your team into a bunch of pickle-givers!
The all-time bestseller on group decision making. See the negative impact of "going along to get along". This highly entertaining film explores what can happen when no one truly believes in what they're agreeing to. Don't let your team take "the road to Abilene".
As a manager, recognizing a potentially troublesome employee situation then quickly taking action is key to keeping your team motivated and running smoothly. If you're dealing with employee gossip, difficult and disruptive personalities, delegating a task, or you simply need some tools to better manage your time, this video series offers quick, practical tips to help you handle these “moments” in your day.
What happens where there is a lack of accountability? Non-performers thrive while the diligent staff picks up the slack. The stress level rises and communication drops. It doesn't have to be this way. This Toolkit contains 38 unique video clips that illustrate what accountability means. Set in a variety of workplace environments, it's ideal for all industries.
A common-sense program designed to put people - especially those entering the workforce for the first time - on the path to becoming highly valued employees. It provides a basic overview of what it takes to be seen as accountable, focusing on specific day-to-day workplace behaviors.
What makes a team, department or organization stand out? Typically, it's things like clarity of purpose, a strong culture and alignment around where the group is headed. This program provides a simple but powerful methodology for getting people "on the same page" so that this kind of clarity and cohesiveness can emerge.
Worrying consumes such precious energy and is the easiest way to ensure unhappiness in the present moment. Whether at home or at work, wouldn't it be wonderful to rid the habit of worrying? At last, here is a warm, compassionate training film that provides an understanding of why worry is a habit and how we can break it.
What you write and what you say can have a lasting imprint on others. Sometimes however, as this program explains, there is a powerful connection between the words we use and the results we get. Ultimately, through the positive use of words and actions, coworkers and customers will see the organization as personable, friendly and respectful.
It has been said that time management is actually a myth. After all, there are always only twenty-four hours in a day. While we cannot manage or create more time, we can learn how to reduce or eliminate procrastination in order to use time wisely and more efficiently. This program shows you how.
Poor working habits and personal habits can have a negative impact at work. In fact, the habits of an annoying coworker are often cited as the number one source of stress. For companies that allow employees to practice regular bad habits will find suboptimum efficiency, undermine teamwork, and even reduce profits. See if your employees have behaviors that are in need of adjustment.
Using stunning visuals and practical lessons, The InMotion Series is a set of five short programs which serve as a quick and easy way to improve any group gathering or team meeting while generating powerful and meaningful discussion. Each film offers action oriented steps that can be incorporated into everyday activities.
Limited expectations bring limited results. High expectations lead to exceptional results. That's the basic principle behind this compelling program. Learn the four ways managers can communicate expectations to their employees.
Don't sacrifice productivity at the hands of change. This new release change management training video will help ALL employees overcome negative feelings that stem from change, suppress unproductive tendencies enabling a greater willingness to try new behaviors.
For more than a decade, Joel Barker has helped us deal with change. Today, his message is more important than ever. That's why his best selling classic training program, The Business of Paradigms has been reinvented to meet today's employees in the ever-changing global business world.
John Wood was once an ambitious software executive for Microsoft, but it wasn’t with the software giant that he honed his leadership skills. This online program shows leaders and future leaders understand that by constructing teams around social responsibility it helps them rally around a common sense of purpose and desire to make a difference.
With a trifecta of billion dollar ventures to his credit, tech icon Jim Clark was not always defined by his successes. In fact, learning from his failures and overcoming adversity is to what he attributes the majority of his achievements. Learn how he became “self-aware” and how it helped him change his attitude and direction to help both himself and his organizations win.
To fully address consumer needs one must exude passion, motivation and a personal commitment to delivering exceptional service. Train your employees to understand how individual actions ultimately impact the customer with this heartwarming true story.
When you have a worker that has to learn a particular kind of task, you train them, correct? That sounds simple enough, however, proper training isn't something that just happens. It's important to carefully plan and execute your training session to ensure your trainees are getting the maximum benefits and knowledge from the session time.
Communicating effectively, working well with others, staying positive and flexible in the face of change—these are essentials for helping new employees become productive as quickly as possible. Stimulate discussion about what it really takes to succeed in a career.
Success isn't just about what employees do on the job, it's also about how they go about doing it. Poor communication and teamwork skills can sabotage results no matter how skilled someone is in their job function.
We are seeing for the first time in history, four different generations in the workplace, at the same time. Each has its own diverse expectations , but how do you blend them into one cohesive working unit? Author and host, Cam Marston, may have the answer you are seeking.
What does being happy have to do with work? We've been told, "If you work hard, you'll be successful...if you're successful, you'll be happy." But what if that formula is wrong? What if the opposite were true and happiness is the secret to success - at work and at home...
Calm Effectiveness captures the benefits of Dr. Robert Cooper’s groundbreaking approach that helps one tap into their hidden potential allowing. Viewers will learn to excel in a changing world. And they will do it with more energy, focus, and serenity.
Would you be surprised to learn that self-deception is the #1 obstacle to organizational effectiveness? It's true. It's also true that reducing self-deception may be the single most important step your organization can take toward increased productivity.
Email correspondence is a vital means of business communication. Every conversation between your company and your valued customers needs to be handled professionally. This program covers everything from grammar and punctuation to message clarity, censoring yourself, proofreading, and professional closings; also addresses important topics like delivering bad news.
For organizations wanting to increase the level of teamwork and cooperation amongst leaders and teams, look no further than the proven methods presented by Executive Coach Marshall Goldsmith. He shares with viewers his FeedForward initiatives that have helped companies build successful teams without wasting time.
When does competition become counterproductive? We are so competitive that sooner or later winning becomes such a priority that we often forget to ask ourselves this question: Is it worth it? See why the number one problem among successful leaders is actually winning too much.
Knowing what makes us unique as individuals and discovering who we are, mark the first steps to finding happiness both at work as well as in life. Raise the level of consciousness in your organization and help the people that push it forward discover what makes them special.
Sitting at a desk throughout the average workday takes its toll on the body. As a result and without giving our body a breather every now and again, stress has the opportunity to mount. Show this program at the next meeting and emphasize the importance of health and wellness. These exercises can be completed daily and will prevent stress from taking its toll on the body.
John Cleese stars in the management training classic, The Unorganized Manager. This epic tale conveys the vital importance of effective time management in a way that is creative and humorous. Our disorganized manager gets a second chance from St. Peter (John Cleese) after creating strife for himself and everyone around him with ineffective time management. Over the course of the series, he will find tools and techniques
Any of these 15+ short, topic specific videos can be used to stimulate important, meaningful discussion, open or close out business meetings, or as a follow-up training course. Choose from employee training programs covering workplace diversity, change management, sexual harassment, resolving conflict or various other topics.
Viewers will learn how to build key employability skills. The Cutting Edge Success at Work Series is made up of ten enjoyable training programs to help career starters to achieve success at work and develop skills to give an edge to overcome at work challenges.
West Point has historically produced phenomenal leaders because of the emphasis it places on character development. This program takes us behind the scenes at the military academy and then into some of the country's foremost private and government organizations where West Point graduates now work.
Bob Peterson, our good natured sales manager faces his worst enemy, time wasting. in Time Management: a Productivity Plan, a coworker helps him sort through the proverbial junk in his office and Bob shows us that streamlining the day-to-day activities can be done.
This new training video is designed to sort out those ethical dilemmas in the workplace that we just aren't sure of how to handle. Common ethical dilemmas are presented along with all of the rules and regulations you need to be familiar with to protect your workplace from unethical behavior.
The how-to guide for timely, productive and relevant meetings, Supervisor on the Scene: Meeting Effectiveness shows supervisors how to plan the meeting and execute the plan. Part of a 6 part series which focuses on a specific soft skill for supervisory and managerial development training.
Focuses on a specific soft skill for supervisory and managerial development training. Help supervisors make sound, solid decisions by demonstrating how to gather information, develop alternatives, select the best option, and how, when, and even with whom to follow up.
If your employees are happy, your customers will be happy! This customer service video will help put your employees in the right frame of mind to make positive changes for themselves and one another and in turn provide great customer service to each and every customer.
Government Specific - One bad attitude can infect your entire department or agency. With this program, viewers learn to identify the seven most common attitude virus carriers and how to inoculate themselves and your organization against them.
The Balance Sheet Barrier training video, starring John Cleese is a world-famous Video Arts video that helps take the fear out of financial documents and complex supervisory concepts. Although accounts might never become a manager's favorite topic, The Balance Sheet Barrier does at least make them understandable.
One bad attitude can infect your entire department or agency. With this program, viewers learn to identify the seven most common attitude virus carriers and how to inoculate themselves and their organization against them.
In this highly motivational video, some of the most successful people reveal the secret to their success-attitude. Learn the best ways to win in good times and bad from Stephen Covey, Deepak Chopra, Senator Bill Bradley, Jack Welch, Anita Roddick, and Marshall Goldsmith.
Few people consider themselves to be good public speakers, yet it is a highly desirable skill in today's workplace. This entertaining and effective program gives practical advice on how to deliver a compelling message to a group of any size.
As a manager, conducting performance appraisals is one of the most important opportunities you will have to help your employees, yourself, and your company. Done correctly, performance appraisals can help close the gap between the actual performance of your employees and the performance needed to meet corporate objectives.
How would people describe you? Would they use words like "vital" or "significant" or "valuable"? If not, you may lack the presence you need for long-term success. This program provides inspiration, insights and instruction on how an individual at any level of an organization can create a strong personal brand that makes them, and what the organization does, matter.
Help your employees regain control of their lives by providing them with the necessary tools to recognize and cope with the many feelings that arise as a result of stress or crisis.
How can you find a way to love what you do? Every day? When you work For The Love of It, you will serve as an inspiration to yourself and to those around you. Dewitt Jones, National Geographic photographer discusses how we all have the ability to love what we do through honoring our passion, making a contribution to those around us and expressing gratitude.
Featuring the remarkable team at the Four Seasons Restaurant in New York City, this video tells an inspirational story of teamwork and customer service -- both internal and face-to-face. Watch and see how the workteam at this five-star restaurant is able to achieve extraordinary excellence, day after day, year after year, and manages to stay committed to their customers, to each other and to their organization's mission.
A classic from John Cleese, this hilarious, over-the-top Video Arts film starring Hugh Laurie of TV's "House" fame addresses the importance of good internal customer service and how it dramatically affects external customer satisfaction. While the scenarios may be wildly exaggerated, the messages behind them really hit home.
Whatever level a sales person might be at, they can benefit from the lessons in this classic series. Humorous, and insightful, John Cleese amuses as he teaches us the difference between good and bad sales techniques. Right-way-wrong-way scenarios demonstrate how to be an excellent salesperson before, during and after meeting the customer.
We've all sat through too-long, confusing and down right boring business presentations. It takes effort, preparation and skill to capture your audience and get your message across. This humorous program will help individuals structure and deliver effective presentations -- and avoid death by PowerPoint.
Nothing comes in handier at a meeting than possessing the art of persuasion. Give managers the skills to get their point across without unnecessary disagreements and delays. It takes less effort to learn the steps presented in this program than it does to solve differences in opinion the old-fashioned way. Come out of a meeting or negotiation with a favorable result.
What happens when nine fascinating people with experience in successfully navigating stressful situations at work come together to cook a meal? Insights simmer along with the food! Cooking serves as a metaphor for working through a challenge together, and after the flames die down, the participants share what they’ve learned.
When serious issues are on the table, sometimes all a meeting needs is some levity to lighten the mood. With compilations designed for all types of occupations, The Complete Hell Series aims to entertain while staying on the topic of work. Some of the funniest British comedians, including John Cleese, perform in these classic training clips.
Journey to Discovery tells the tale of a successful writer at a crossroads, a man questioning his life from a personal and professional perspective. This heartwarming story (and surprise ending) will help your leaders rediscover the passion from which breakthroughs and innovations arise.
Assertiveness is defined as the ability to express yourself openly and honestly without denying the rights of others. As this program shows, it is a key skill that enables people to prevent and resolve problems that may be interfering with the achievement of individual and team goals.