Key Learning Points
DON’T: Overlook preparation
INSTEAD: Determine your position
DON’T: Bully or overreact
INSTEAD: Listen positively and acknowledge
DON’T: Assume it will be unpleasant
INSTEAD: Engage, enjoy, give and take
DON’T: Beg, plead or threaten
INSTEAD: Stay positive and resilient
Casey and Sam demonstrate skills, but best negotiators are Carol and Steve.
You don’t have to be born with negotiation skills, but it helps to know how these can be improved. Steve suggests knowing your bottom line position but also knowing what to give way on and by how much. Serena and Marcus practice negotiating on another the wild Cutting Edge initiative: Bidet Day. Sam “negotiates” his employment contract with Casey, who accedes to all his demands. Carol by contrast is tough when Sam negotiates with her. At all times, Steve advises staying positive and assured, even when the outcome is not all that you’d hoped for.
Cutting Edge Communication training videos are designed to provoke discussion and response. Contemporary, fast paced, short, character driven, sitcom-style comedies, these courses take an innovative approach to reaching today's learners. Through laughter, discussion and reaction, we can all develop a more transparent and shared vision of how we wish to behave, how we manage ourselves, and how we cooperate with others.
While some find them insensitive or even outrageous, the vast majority of viewers and participants have found them to be refreshing, stimulating and ideal for injecting energy and enthusiasm back into learning.
For information on other titles in the Cutting Edge Communication Series, please CLICK HERE.
A 7 Dimensions release