Thank you for verifying your email address.

This site uses cookies to provide a streamlined online-preview and purchase experience. To learn more see our current privacy policy.

Starting Relationship Selling
Program length: 10:00

Key Learning Points

DON’T: Expect a windfall
INSTEAD: Selling starts with you
DON’T: Be indifferent
INSTEAD: Show genuine interest
DON’T: Just sell products
INSTEAD: Be responsive to client needs
DON’T: Forget your HEART
INSTEAD: Build lasting relationships with HEART

Synopsis

When Carol is left to train four staff to sell, she assumes none will succeed.

Carol is skeptical when Marcus asks her to train four staff in the art of relationship selling: Tammy, Carlos, Dion and Casey. For Carol, this seems an impossible task. Sherry wished she had been chosen as a sales trainee, as she loves selling and connecting with people, as has great insights about how to do relationship selling. The trainees learn through role-plays to build their skills and Carol doesn’t hesitate to give them harsh feedback. They learn to show interest, ask questions, be responsive to client needs, and not over push product. Casey surprisingly develops her own “take-home” message from the session; that relationship selling really is all about HEART—Help, Expectations, Ask, Remember and Timing. Sam reluctantly agrees that this is an excellent approach for the company.


Cutting Edge Communication training videos are designed to provoke discussion and response. Contemporary, fast paced, short, character driven, sitcom-style comedies, these courses take an innovative approach to reaching today's learners. Through laughter, discussion and reaction, we can all develop a more transparent and shared vision of how we wish to behave, how we manage ourselves, and how we cooperate with others.

While some find them insensitive or even outrageous, the vast majority of viewers and participants have found them to be refreshing, stimulating and ideal for injecting energy and enthusiasm back into learning.

For information on other titles in the Cutting Edge Communication Series, please CLICK HERE.


Languages: English

 

A 7 Dimensions release

Purchase Now!

We offer a variety of Content Delivery Options and Formats.
Please click the checkbox of the product(s) you would like to order, then click Add to Cart.

WHAT OUR CUSTOMERS SAY

Honest opinions from the managers and employees who use our training products in the real world.
Starting Relationship Selling
reviewed by 0 people
Want to review? Login or Join Now

Want to write a review? Login or Join Now, and give us your honest opinion of this program.
Your review may be displayed on Media-Partners.com