SUPERVISORY
Employees don’t quit jobs, they quit supervisors. Make sure your supervisors are the best part of every employee’s job.
Supervisory
Human Resources
The Practical Coach 2
A Media Partners ReleaseThe Practical Coach 2 updates the best-selling employee coaching show ever. This insightful program models practical coaching techniques during three critical times: When you observe GOOD work, POOR work, and a DEAD END.
After All, You're The Supervisor!
A CRM ReleaseAfter being promoted to supervisor, how does one move from individual contributor and co-worker to "boss"? Here are 9 important things to remember. This comprehensive training video is full of practical advice for supervisors who must transition from friend and colleague, to a position of coach and leader.
MANAGER MOMENTS: How to Build a High-Performing Team
A Media Partners ReleaseThrough 7 short but powerful learning modules, this micro-learning series focuses on the characteristics of high-performing teams. Managers learn how to assess their team’s strengths and needs while receiving practical tips on specific things they can do to take team performance to a higher level.
MANAGER MOMENTS: How To Excel in Tricky Situations
A Media Partners ReleaseAs a manager, recognizing a potentially troublesome situation then quickly taking action is key to keeping yourself motivated and productive. If you're dealing with workplace gossip, peers and upper management, delegating a task, or you simply need some tools to better manage your time -- this micro-learning series offers quick, practical tips to help you handle these “moments” in your day.
Painless Performance Improvement
A Media Partners ReleaseAre you looking for a simple, yet proven technique to help employees improve their performance without drama, pain and conflict? Look no further than this training comedy -- focused specifically on the challenges of developmental conversations.
Painless Performance Conversations
This micro-learning course provides a guide for tackling the most difficult workplace discussions. It presents behavior models with actionable and practical day-to-day advice for any manager or supervisor looking to improve employee performance.
Positive Discipline
A CRM ReleaseMost managers dread addressing performance issues with subordinates. Positive Performance Coaching is achievable ...when supervisors and managers have the right training. Positive Discipline provides a straight-forward 5-step process for resolving tough performance problems in a win-win manner.
A Leader's Guide to Delegating
A CRM ReleaseWhat's every top manager's secret to success? In a word: delegate, delegate, delegate. What does the reluctant delegator need? A foolproof 5-step process for making sure that tasks are delegated correctly and the end result is successful.
Respectful Supervisor: Integrity and Inclusion
A CRM ReleaseHelp your supervisors understand their role in ensuring that employees are treated with respect, particularly when it comes to the way they treat their employees and the behaviors they are modeling to their team.
Respectful Supervisor: Motivating and Retaining Employees
A CRM ReleaseShow supervisors that they can convey respect to employees when they take the time to communicate with them, and when they demonstrate that they know (at least a little) about who their employees are as people, and what it takes to do their job.
Keeping the Good Ones Video
A Media Partners ReleaseThis management training video should simply be considered Management 101. This groundbreaking film takes us into the world of a seasoned manager who is learning that his team are "people first, and employees second." Whether you're a new manager who is learning the ropes or a seasoned manager who wants a fresh perspective on what managing people is all about, this video is a must-have for your library.
MANAGER MOMENTS: Interviewing and Termination Do's and Don'ts
A Media Partners ReleaseWhether a manager's goal is to interview for attitude, set aside their own bias, predict future performance or just keep questions on a legally safe path, this collection of six micro-learning videos is designed to provide managers with the planning and preparation tools they need to substitute dread and anxiety with focus and excitement.
The Sid Story Training
This classic is still one of the best coaching films around. Featuring Emmy Award winning actor Dennis Franz, this program speaks to the importance of positive reinforcement as a team motivator.
Leadership Feedback: What employees want to tell you...but don't!
Take a candid look at what employees truly think about their leaders and how that affects their work. Based on interviews with real employees, this honest and impactful program shows leaders how to generate the kind of employee feedback that really matters and helps them have a significant influence on employee productivity and commitment.
It's OKAY to be the BOSS with Bruce Tulgan
A Media Partners ReleaseBest-selling author and management consultant, Bruce Tulgan, has proclaimed that the days of "hands-off" management are over! This riveting new release is a call to action for all managers and leaders to fight the under-management epidemic and to become the boss their employees appreciate and ultimately deserve.
Not Everyone Gets a Trophy with Bruce Tulgan
A Media Partners ReleaseWidely regarded as the foremost expert on young talent in the workforce, Bruce Tulgan debunks the common myths surrounding younger employees in the workplace, and provides a proven step-by-step guide to engaging, developing and retaining this high maintenance group.
The Unified Team
A Media Partners ReleaseTeam conflict can take on many different forms such as belittling, blaming, backstabbing, and bickering. The Unified Team offers tools to help leaders overcome these problems, and promote a sense of unity within their team. Ideal for team leaders, supervisors and managers.
The Front of the Class
A Media Partners ReleaseThe Front of the Class video is a touching management training film full of wit and wisdom that draws on school classroom recollections to teach and inspire new supervisors on the qualities of a true leader.
Peer Today, Boss Tomorrow™: Navigating Your Changing Role
Get them ready and enable the newly promoted supervisors to capitalize on their full potential and minimize any apprehensions as a result of advancement. Help them apply the lessons exemplified in this thought-provoking training course.
Pygmalion Effect: Managing the Power of Expectations
A CRM ReleaseLimited expectations bring limited results. High expectations lead to exceptional results. That's the basic principle behind this compelling program. Learn the four ways managers can communicate expectations to their employees.
ACTIONS Speak! Behavioral Interviewing with Dr. Paul Green
A Media Partners ReleaseBased on the time-tested truth that, "past actions predict future performance", this fresh new approach to legal and effective behavioral interviewing from Dr. Paul Green, takes learners through a practical step-by-step process of finding the right candidate for any position.
Solving Conflict: Training for Managers, Supervisors and Teams
Learn how to resolve employee conflicts peacefully and without making enemies through the effective management intervention techniques as characterized in this new release on conflict resolution for the workplace.
Bullying and Other Disruptive Behavior for Managers and Supervisors
The words "bullying" and "disruptive behavior" often make us think of how children sometimes act. But "grown-ups" who bully and engage in other forms of disruptive behavior on the job can interfere with the functioning of the workplace, disturb and threaten coworkers and even affect their health.
So HELP Me video - Supervisor Edition
Exceptional service thrives in an environment where employees are encouraged and supported. This very effective customer service / coaching video takes a fresh look at customer service by showing the direct connection between a supervisor's behavior and the way employees treat customers. It's a great addition to your customer service library.
The "TAKEAWAY" for Managers™ Series
The "TAKEAWAY" for Managers™ Series gives managers and supervisors a basic foundation for legal compliance, in a straightforward and easy-to-remember way. Conversational and easy to use, the series covers Sexual Harassment, Diversity, Respect & Legal Compliance, Legal Interviewing, ADA, FMLA, and Discipline, Documentation & Termination.
Would I Work For Me?
Set entirely in a manufacturing environment, this film is about how trying to get the most out of the people you supervise isn't always easy. But most employees will tell you that what affects their productivity more than anything else is their immediate supervisor.
Would I Follow Me?
If you could be on the receiving end of your own leadership style, how do you think you'd answer this question: Would I follow Me? It's an interesting thought and a very entertaining video where leaders learn effective behaviors and come to appreciate the impact they have on group success.
Nobody’s Listening
A CRM ReleaseThis humorous video shows the chaos that erupts when a busy manager fails to listen. Fortunately, he gets a "do-over" and things improve.
Discussing Performance
For many managers and employees, performance reviews are nightmares to be avoided. Through a realistic scenario showing both sides of a performance discussion, this program explains how to make them painless, but effective, for everyone concerned.
Legal Interviewing: Asking the Right Questions
Make sure managers and supervisors involved in the hiring of employees are well versed in the legal aspects of the process, from recruitment to interviewing. Fresh for 2015, this training guides viewers on what is acceptable and what's not as it relates to staffing an organization.
Jack Cade's Workplace Nightmares
Jack Cade, a bumbling but lovable supervisor, shows how common-sense solutions can get supervisors, and companies, into trouble. Three in-depth management training programs will provide viewers with solid visual examples and sensible rules for reducing workplace liability.
Respectful Supervisor Set
A CRM ReleaseA 2-part training set that teaches the day-to-day steps supervisors can take to help ensure their team members feel respected and valued. Helps supervisors understand what it means to show respect to employees everyday which enables them to improve individual and team performance and prevent harassment and discrimination.
Complete Respectful Workplace Set
A CRM ReleaseIt’s important that organizations do all they can to thwart disruptive or disrespectful behaviors that aren’t necessarily illegal…but are still very destructive. This 4-part respectful workplace training series -- for employee and management training -- covers overall and specific issues of respect in the workplace.
Supervisor on the Scene: Training Job Skills
When you have a worker that has to learn a particular kind of task, you train them, correct? That sounds simple enough, however, proper training isn't something that just happens. It's important to carefully plan and execute your training session to ensure your trainees are getting the maximum benefits and knowledge for the skill.
Supervisor on the Scene: 6-Part Supervisor Development Series
Each program in this series follows two supervisors who address everyday workplace concerns. Step-by-step guidelines are presented regarding a specific soft skill and how its application can help improve efficiency, raise morale and enhance productivity.
Supervisor on the Scene: Coaching for Performance
This program focuses on a specific soft skill for supervisory and managerial development training. Shows supervisors how they can create a positive and productive environment, and how to give constructive feedback.
It's the Law™: The Legal Side of Management
As managers, we make decisions every day that impact the lives of the people who work for us. We have an obligation to make sure those decisions don’t result in a lawsuit. It's the Law™ can help you put the legalities of management into perspective and keep your organization out of the courtroom.
Leadership: What's Trust Got To Do With It (2nd Ed.)
This updated edition of a favorite leadership skills video will show your team leaders how to build trust and create a more productive workforce. See how trust is the foundation of leadership, and the way leaders behave either builds trust or destroys it.
Respectful Workplace Basics Set
A CRM ReleaseWhen everyone in the organization practices the skills presented in these videos, individual and team performance improves, harassment and discrimination are prevented, and employee satisfaction increases.
Everything You Always Wanted to Know About Management
Everything You Always Wanted to Know About Management is designed to equip your managers with the essential knowledge they need to get the results that your organization requires them to achieve.
Adding Too Much Value
To the point, this eLearning video will help managers to elicit rational thinking, analysis and commitment on the part of employees to make any goal a success.
Confront Values with Marshall Goldsmith
People often have a different perception than we’d like them to see. With this inspiring video, viewers will understand exactly what it means to confront their own values to discover what is most important.
The Unorganized Manager
John Cleese stars in the management training classic, The Unorganized Manager. This epic tale conveys the vital importance of effective time management in a way that is creative and humorous. Our disorganized manager gets a second chance from St. Peter (John Cleese) after creating strife for himself and everyone around him with ineffective time management. Over the course of the series, he will find tools and techniques
Giving Leadership Away
The first reaction of new leadership is to take on more work. But the more the leader takes on, the less motivation you'll see from the members of your team.
Supervisor on the Scene: Communication
Explore the need to plan the message, how to decide on the best way to deliver it, deliver it effectively, and how to solicit feedback. This program focuses on a specific soft skill for supervisory and managerial development training.
Supervisor on the Scene: Conflict Resolution
Examine the necessary steps supervisors must follow to resolve conflicts efficiently, from identification of facts to compromise and collaboration. This program focuses on a specific soft skill for supervisory and managerial development training.
Compliance is Just the Beginning
Compliance is Just the Beginning presents an easy-to-learn approach that will help employees at all levels make better ethical decisions and avoid the many consequences that come with doing the wrong thing.
Supervisor on the Scene: Meeting Effectiveness
The how-to guide for timely, productive and relevant meetings. Show supervisors how to plan the meeting and execute the plan so their team, or an individual employee, will feel comfortable and understand the purpose of the discussion.
Supervisor on the Scene: Decision Making
Help supervisors make sound, solid decisions by demonstrating how to gather information, develop alternatives, select the best option, and how, when, and even with whom to follow up.
Beyond Sexual Harassment: Management Version
Designed to stimulate discussion of non-sexual forms of harassment such as religion, age, race, national origin, gender and other issues with 8 "stop and discuss" scenarios.
Performance Review: Code Red
Help managers conduct better performance reviews with this new training film from Video Arts that illustrates the techniques required to handle the most difficult and tense performance reviews.
Performance Review
TV's Hugh Laurie stars in this recent release from Video Arts. Performance Review sets out to change the way individuals think about reviews - to look forward to them, rather than dread them.
Dreaded Appraisal Video
Produced by Video Arts, this unique program proves that
performance appraisalinterviews can be positive experiences for employer and employee, but only if both parties stick to the fundamentals - evaluating the past, consolidating the present and planning for the future.
Care and Candor: Making Performance Appraisals Work
Performance appraisal meetings are often dreaded by both the manager and the employee. However, handled correctly, the appraisal meeting can be an invaluable opportunity to learn, grow, and increase motivation - on both sides of the table.
Building Employee Morale - Missed Opportunities
Don't let opportunities for praise slip through the cracks. Employees who routinely meet job demands MUST be considered company assets. This training discusses the importance of recognizing and appreciating employees who meet expectations.
Hire For Attitude
How do you hire and retain productive employees? Look at more than just their skills and evaluate their attitude with this helpful training video.
Giving Hygiene Feedback
It’s wrong to be nasty, make jokes or leave unsubtle gifts for feedback.
Transition to Boss Is...™
Stimulate discussion about new managers/supervisors accepting their new role, establishing clear boundaries, communicating and taking action.
Supervising Effectively
Good supervisors bring out the best in their people. Bad supervisors make people want to leave.
Diversity: Food for Thought
A fresh perspective about how diversity will improve the communication of employees as well as the bottom line will serve every employee and manager some good.
So You Want to be a Success At Selling
Whatever level a sales person might be at, they can benefit from the lessons in this classic series. Humorous, and insightful, John Cleese amuses as he teaches us the difference between good and bad sales techniques. Right-way-wrong-way scenarios demonstrate how to be an excellent salesperson before, during and after meeting the customer.
Time Trap II
Help your employees improve their skills with this classic time management training video. A hot topic for businesses today, this will make a direct impact on your bottom line. Time may be relative, but in the business world.
Let's Face It: Harassment Training for Supervisors
A fresh new video addressing harassment in the workplace especially for managers and supervisors. Take a look at your diverse workplace and make sure that all the necessary steps are being taken to maintain a safe & productive work environment.
Sexual Harassment: A Manager's Guide
With information direct from the Supreme Court, this program revolves around SC rulings, training managers on the prevention and resolution of sexual harassment claims. Ultimately, it guides managers through the investigative process, including the interviews with the complainant, alleged harasser and the witnesses.
Paradigm Mastery Series
This five-part video series is designed to help you explore the impact paradigms have on your world. It will stimulate conversation about the future and help develop the hands-on skills needed to create an environment open to change.
From No to Yes
Nothing comes in handier at a meeting than possessing the art of persuasion. Give managers the skills to get their point across without unnecessary disagreements and delays. It takes less effort to learn the steps presented in this program than it does to solve differences in opinion the old-fashioned way. Come out of a meeting or negotiation with a favorable result.
Love and Profit
We really like this program. James Autry dares to be different by providing clear guidelines for leaders who want to rebuild a sense of trust within their organizations.
Character is Destiny
The issues of business ethics and character seem to appear in every newspaper, magazine and business publication these days. Why is character so often discussed?
Behavioral Interviewing: Taking the Guess Work Out of Recruiting
Take the guesswork out of interviewing! This excellent new video explains that an interviewer can use the questioning techniques demonstrated to retrieve relevant information based on past experiences.
Employee 101: Respecting the Team
Employee 101: Respecting the Team! provides up-to-date training that will get your new employees off to a great start, and does double-duty as an effective "refresher" for your current team members.
Awesome
What makes Generation Y different? Take a look at this insightful video that explores one of the largest workforces ever released into the workplace. They work different, they talk different...get to know Generation Y.
A Second Chance
Using beautiful landscape photography, this short film is taken from Robert Frost's famous poem "A Road Less Traveled" and serves as a motivational meeting opener offering the idea that taking a risk or the road less traveled can lead to success.
30 Ways to Make More Time
This time management training video is an easy and humorous way to sharpen your communication and performance management skills. Humorous and down-to-earth, this Video Arts training video is a fun way to teach personal efficiency.
The Practical Coach
A Media Partners ReleaseDirect and sincere, the title of The Practical Coach video says it all: "Practical" advice for coaches who care about their team members and are willing to encourage, correct and challenge them to greatness. In other words: "Coaching is the process of letting people know that what they do matters to you." It’s no wonder that it’s one of the best-selling coaching programs in the industry.
