Thank you for verifying your email address.

This site uses cookies to provide a streamlined online-preview and purchase experience. To learn more see our current privacy policy.

We're on the Same Team, Remember?
TEAMS | a CRM Release
Program length: 20:00

Buy NOW and save on our Year-End Sale!
  • Get 15% off Streaming or eLearning purchases (up to 499 users). Use discount code STREAM15
  • Get 15-25% off DVD or USB Key purchases. Use discount code YEAREND
    (15% off 1st & 2nd titles/copies; 20% off 3rd & 4th titles/copies; 25% off 5th - 10th titles/copies)
See Sale Details including list of 180+ eligible titles. Offer ends 12/31/18. 

When it comes to portraying a positive and professional image to customers, a company is only as strong as its weakest team member. The humorous We're on the Same Team, Remember? training video illustrates the all too familiar disaster that can happen when communications break down and expectations are left unclear.

In fact, no video training program has ever done so much for so many organizations. The story and training points dramatize how much can be lost when team members are careless, don't pull together and don't put the customer's real needs first. As the all-too-familiar drama unfolds, participants see how listening to clients' needs and expectations, clarifying inter- and intra-departmental tasks when servicing the customer, and being available and responsive are all crucial to keeping customers from going elsewhere.

Key Learning Points:

  • Shows why teamwork is crucial to organizational success
  • Reduces miscommunications, especially in business-to-business relationships
  • Enables organizations to provide better service overall

The ending of the story is left open-ended so that viewers' imaginations are challenged and the group can be left to discuss:

  • Why efficient teamwork has everything to do with customer satisfaction, job satisfaction and company survival.
  • Why every employee in every department must focus on the needs of the customer--no matter who they are.


Also Available:
How to Connect in Business in 90 Seconds or Less
Accountability That Works
The Clarity Imperative


Languages: English, French, Italian, Portuguese (subtitle), Spanish, Traditional Chinese (subtitle)

Purchase Now!

DVD, USB*, ONLINE & Support Materials
Purchase $945.00
Purchase $945.00


If you need more information or have any questions, please contact us at 1-800-408-5657.

This program is available for delivery through your LMS (either streaming or eLearning in SCORM format).

For more information on pricing and delivery formats, call us (1-800-408-5657), chat with us, or send an email to info@mediapartners.com.

Please click the checkbox of the product(s) you would like to order, then click Add to Cart.

WHAT OUR CUSTOMERS SAY

Honest opinions from the managers and employees who use our training products in the real world.
We're on the Same Team, Remember?
 
reviewed by 1 people
Want to review? Login or Join Now
    Trainer - Professional Trainer
Strong and believable story can be a good springboard for discussion about what happens when communication breaks down and expectations are unclear. The film can not stand alone, however. I think strong facilitation would be necessary to reinforce the learning points and bring about change in thinking and behaviors.

    PROS
  • Realistic story and outcome.
  • Employee behaviors are believable and thought-provoking.
    CONS
  • Story doesn't directly introduce or reinforce learning points.

Want to write a review? Login or Join Now, and give us your honest opinion of this program.
Your review may be displayed on Media-Partners.com

Join Media Partners

Do you want FREE shipping, full-length
online previews, and a whole lot more...


JOIN FOR FREE