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With this very important (and sadly necessary) topic for the healthcare industry, remind your staff that this does not have to happen. When employees have been trained on policies and procedures first, and then awareness on how to recognize a possible situation, they can more comfortably report and handle a situation.
Workplace Violence in Healthcare Facilities provides healthcare workers with the information they need to recognize potential violence hazards, prevent aggression if possible, and respond to it effectively when necessary.
Topics covered in this program include:
Languages Available (sold separately): English
A The MARCOM Group LTD. release