Check out these popular titles:
The Practical Coach 2
NEW, UPDATED VERSION OF THE BEST SELLING COACHING FILM
The Practical Coach 2 is an everyday, practical guide that takes managers step by step through the most critical times for performance intervention. Through July, we're offering exclusive pricing on this great title. View our CURRENT SALES page for details.
Consciously Overcoming Unconscious Bias
Unconscious prejudice and biases can negatively affect the decisions we make everyday. Consciously Overcoming Unconscious Bias encourages learners to be aware of this harmful way of thinking, and to take small steps - micro-affirimations - toward a healthier and happier workplace.
More Than a Gut Feeling IV
NEW version of the BEST-SELLING INTERVIEWING PROGRAM!
Leave stereotypes and biases out of the interviewing process and use this time-tested process to find the right candidate for the job!
The Right Words at the Right Time
NEW CUSTOMER SERVICE TRAINING: for BUSINESS, HEALTHCARE, GOVERNMENT, LEISURE & HOSPITALITY and RETAIL
Does your front-line staff know what to say in the heat of the moment? Customers can be difficult at times, this great new training course - available in multiple versions - can help!