Check out these popular titles:
Consciously Overcoming Unconscious Bias
Unconscious prejudice and biases can negatively affect the decisions we make everyday. Consciously Overcoming Unconscious Bias encourages learners to be aware of this harmful way of thinking, and to take small steps - micro-affirimations - toward a healthier and happier workplace.
The Right Words at the Right Time
CUSTOMER SERVICE TRAINING: for BUSINESS, HEALTHCARE, GOVERNMENT, LEISURE & HOSPITALITY and RETAIL
Does your front-line staff know what to say in the heat of the moment? Customers can be difficult at times, this great new training course - available in multiple versions - can help!